消费者在食品包装上的注意力分配:一项眼球追踪研究

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摘要

加工食品现在很受欢迎,因为它很方便,可以帮助人们节省时间。此外,它的味道总体上令人满意。食品包装上的成分部分和营养成分表是消费者获取食品健康信息的重要资源。然而,除了这些,食品包装上还有许多其他元素。人们在看食品包装时如何分配注意力,揭示了他们对食品健康的认识。为了确定人们在食品包装视觉加工过程中的凝视行为,本研究招募了16名参与者观看食品包装图像。这个过程是通过眼动仪记录下来的。眼动追踪技术可以为人们的凝视行为提供定量、准确的数据。这些数据可以揭示人们对成分部分和营养成分的视觉关注。除了整个营养成分表,一些关键项目(如钠含量和卡路里)也进行了调查。统计分析表明,人们更关注食品包装上的其他元素,而不是食品健康相关信息,这表明人们的食品健康意识相对较低。今后应提高食品健康意识。同时,为了增加配料部分和营养表的曝光,可以对包装设计和布局进行修改,包括增加字体大小或增加标签和图像。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Consumers’ Attention Allocation on the Food Packages: An Eye-Tracking Study
Processed food is very popular nowadays for its convenience, which helps people to save time. Moreover, its taste is generally satisfactory. The ingredient section and nutrition facts on food packages are important resources for consumers to access food health information. However, there are many other elements on food packages besides these. How people allocate attention when viewing food packages reveals their awareness of food health. To identify people’s gazing behaviors during food package visual processing, this study recruited 16 participants to view food package images. The process was recorded via an eye-tracker. The eye-tracking technology could provide quantitative and accurate data on people’s gazing behavior. The data could reveal people’s visual attention to the ingredient section and the nutrition facts. Apart from the whole nutrition facts table, some key items (e.g., the sodium content and calories), were also investigated. Statistical analyses showed that people paid significantly more attention to other elements on food packages instead of to the food health-related information, which indicated people had comparatively lower food health awareness. Food health awareness should be improved for the future. At the same time, to increase the exposure of the ingredient section and the nutrition table, the package design and layout could be modified, including increasing the font size or adding labels and images.
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