对 ChatGPT 用于练习辅导技巧的客户模拟角色扮演的定性内容分析

IF 1.2 Q3 PSYCHOLOGY, CLINICAL
Rakesh K. Maurya
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引用次数: 0

摘要

角色扮演经常被辅导员教育工作者用作一种教学技术,帮助受训辅导员(CITs)学习和练习辅导技能。本研究使用定性内容分析来评估人工智能聊天机器人 Chat Generative Pre-Trained Transformer(ChatGPT)在模拟客户角色扮演以促进辅导技能练习方面的有效性。作者使用 10 个案例进行了模拟角色扮演,要求 ChatGPT 模拟客户,并由作者担任辅导员。结果表明,ChatGPT 在扮演求助者时表现出了真实性、一致性、适当的情感表达、文化敏感性、同理心和自我意识。然而,有时 ChatGPT 对咨询师问题的回答显得过于理想化,缺乏在真实客户身上通常观察到的真实性。此外,作为模拟客户,ChatGPT 缺乏非语言线索,限制了咨询技能练习的整体体验。本文讨论了对 CIT 和未来研究的建议。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
A qualitative content analysis of ChatGPT's client simulation role-play for practising counselling skills

Role-play is often used as a pedagogical technique by counsellor educators to help counsellors-in-training (CITs) learn and practise counselling skills. This study used qualitative content analysis to assess the effectiveness of Chat Generative Pre-Trained Transformer (ChatGPT), an artificial intelligence (AI) chatbot, in simulating client role-play to facilitate practising counselling skills. The author used 10 case vignettes to conduct a simulated role-play where ChatGPT was asked to simulate the client and author as counsellor. The results indicated that ChatGPT demonstrated authenticity, consistency, appropriate emotional expression, cultural sensitivity, empathy and self-awareness while portraying the client. However, at times, ChatGPT's responses to the counsellor's questions appeared overly idealised, lacking the authenticity typically observed in real clients. Furthermore, ChatGPT, as a simulated client, lacked non-verbal cues, limiting the overall experience of counselling skill practice. Recommendations for CITs and future research are discussed.

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来源期刊
Counselling & Psychotherapy Research
Counselling & Psychotherapy Research PSYCHOLOGY, CLINICAL-
CiteScore
4.40
自引率
12.50%
发文量
80
期刊介绍: Counselling and Psychotherapy Research is an innovative international peer-reviewed journal dedicated to linking research with practice. Pluralist in orientation, the journal recognises the value of qualitative, quantitative and mixed methods strategies of inquiry and aims to promote high-quality, ethical research that informs and develops counselling and psychotherapy practice. CPR is a journal of the British Association of Counselling and Psychotherapy, promoting reflexive research strongly linked to practice. The journal has its own website: www.cprjournal.com. The aim of this site is to further develop links between counselling and psychotherapy research and practice by offering accessible information about both the specific contents of each issue of CPR, as well as wider developments in counselling and psychotherapy research. The aims are to ensure that research remains relevant to practice, and for practice to continue to inform research development.
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