管理大型项目:正确的三阶段过程

IF 7.2 2区 管理学 Q1 BUSINESS
Dan Lovallo, Matteo Cristofaro, Bent Flyvbjerg
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引用次数: 2

摘要

无论是新的工厂设施、IT系统、摩天大楼、机场、铁路、公路还是奥运会,私人和公共的大型项目往往伴随着巨大的成本和进度超支。根本原因是行为偏见——比如乐观主义和故意欺骗——伴随着委托代理问题和缺乏项目相关技能。通过三个阶段的过程——即预测、组织和执行(FOX)——我们组织并提供解决方案,以减轻规划者和决策者在大型项目中面临的认知偏见和代理问题。在三阶段FOX过程和行为决策理论(BDT)的基础上,我们首先回顾了参考类预测(RCF)准确性的证据,RCF考虑了可比的过去项目来预测当前的计划项目。我们提供了RCF性能和最近的方法扩展的证据,如基于相似性的预测(SBF)。其次,考虑到委托代理和项目治理文献,我们提供了组织解决方案,以减少毫无根据的乐观和欺骗,包括消除偏见的技术和遏制委托代理问题的具体措施。第三,我们建议将项目模块化设计与快速实现相结合,以实现更快、更好、更便宜和更低风险的执行。总的来说,我们提供了一个原始的,整体的理论观点,涉及如何消除大型项目的行为和战略因素,以及为那些管理高风险和高风险的大型项目的人提供直接的实际影响和建议。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Governing Large Projects: A Three-Stage Process to Get It Right
Private and public megaprojects, whether new plant facilities, IT systems, skyscrapers, airports, railways, roads, or the Olympics, are frequently associated with dramatic cost and schedule overruns. The root causes are behavioral biases – such as optimism and deliberate deception – accompanied by principal-agent issues and a lack of project-related skills. Through a three-stage process – i.e., Forecasting, Organizing, and Executing (FOX) – we organize and offer solutions to mitigate the cognitive biases and agency issues planners and policymakers face in large projects. Following the three-stage FOX process and building on Behavioral Decision Theory (BDT), we first review evidence for the accuracy of Reference Class Forecasting (RCF), which considers comparable past projects to forecast a current, planned project. We provide evidence for RCF performance and recent methodological extensions such as Similarity Based Forecasting (SBF). Second, considering the principal-agent and project governance literature, we offer organizational solutions to reduce unfounded optimism and deception, including debiasing techniques and specific measures to curb principal-agent issues. Third, we suggest combining a project modular design with speedy implementation for faster, better, cheaper, and lower-risk execution. Overall, we offer an original, holistic theoretical view that deals with both behavioral and strategic elements of how to debias large projects, along with direct practical implications and advice for those who manage megaprojects with increasingly high stakes and risks.
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来源期刊
CiteScore
18.20
自引率
2.20%
发文量
28
期刊介绍: Academy of Management Perspectives (AMP) aims to provide valuable insights to current and future thought leaders, including educators, business writers, consultants, executives, policy makers, and other professionals involved in management practice and policy. The publication seeks to bridge the gap between scholarly research and practical applications by presenting evidence-based approaches to address crucial management issues. AMP publishes research papers that employ quantitative or qualitative evidence, either from a single study or a compilation of studies within a specific field of research. The journal does not accept opinion pieces but encourages articles that focus on the implications of findings for policy and practice rather than theoretical implications. Examples of suitable articles for publication in AMP include practitioner or policy-oriented reviews of empirical studies, descriptive articles that contribute to our comprehension of management practices and strategic approaches, and articles highlighting the practical and policy implications of evidence-based work.
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