危机时期餐饮员工食品安全卫生合规行为:交易型领导行为有效性调查

Q2 Agricultural and Biological Sciences

Journal of Foodservice Business Research Pub Date : 2023-09-18 DOI:10.1080/15378020.2023.2257127

Kimberly J. Harris, Scott Taylor, Kevin Murphy

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引用次数: 0

摘要

摘要本研究调查了美国餐厅管理者对交易型领导风格(TLB)的使用及其对餐厅员工食品安全合规的影响。运用平行中介分析，本研究调查了恐惧、责任、知识和收获对依从性的影响。研究结果为有效利用TLB激励员工服从提供了理论和实践意义。对违规行为实施纪律处分的重要性提出了建议，结果表明，当员工感到责任感，了解食品安全规则，并相信他们会获得收益时，合规的可能性更大。关键词:交易型领导行为食品安全合规检查披露声明作者未报告潜在的利益冲突。

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Restaurant worker food safety and sanitation compliance behavior in times of crisis: an investigation of transactional leadership behavior effectiveness

ABSTRACTThis study investigated the use of the transactional leadership style (TLB) by restaurant managers and its effect on food safety compliance by restaurant employees in the United States. Utilizing parallel mediation analyses, the study investigated the impact that fear, responsibility, knowledge, and gain had on compliance. Results provide theoretical and practical implications related to the effective use of TLB in motivating compliance amongst employees. The importance of implementing disciplinary actions for noncompliance is suggested and results indicate that compliance was more likely when employees felt a sense of responsibility, understood food safety rules, and believed they would experience gain.KEYWORDS: Transactional leadership behaviorfood safetycomplianceinspections Disclosure statementNo potential conflict of interest was reported by the author(s).

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来源期刊

Journal of Foodservice Business Research Agricultural and Biological Sciences-Food Science

CiteScore

4.40

自引率

0.00%

发文量

期刊介绍： The Journal of Forecasting is an international journal that publishes refereed papers on forecasting. It is multidisciplinary, welcoming papers dealing with any aspect of forecasting: theoretical, practical, computational and methodological. A broad interpretation of the topic is taken with approaches from various subject areas, such as statistics, economics, psychology, systems engineering and social sciences, all encouraged. Furthermore, the Journal welcomes a wide diversity of applications in such fields as business, government, technology and the environment.