工作场所的知识管理

N. Ali, Z. M. Isa, D. Ibrahim, R. Harun, M. Awang
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引用次数: 1

摘要

知识管理(KM)出现在当今世界的舞台上已经有十多年的历史了。KM尚未被定义为一门科学学科。对一些研究者来说,它是一个多学科问题,以一些核心理论思想为特征,包括数据和信息管理技术、人工智能、组织理论和行为、知识社会学和知识表示、商业经济学和战略。然而,在短时间内,知识管理被认为是设计组织的目标、结构和过程的工具,以便为其客户和社区学习和创造价值。它也被认为是一种有计划的、结构化的方法,用于管理知识的创造、共享、收获和利用,将其作为一种组织资产,以提高组织的能力、速度和有效性。学者们讨论了知识管理的不同方面。然而,大多数院士一致指出,知识管理是一种新的知识创新。因此,为了理解知识管理的概念,本文将阐述知识管理的简要发展、它在提高工作绩效和改进组织标准方面的重要性和过程。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Knowledge management at the work place
Knowledge management (KM) has been in the arena of today's world for more than a decade. KM has yet to be defined as a discipline of science. To some researchers, it is denoted as a multidisciplinary problems characterized by a number of core theoretical ideas, which include data and information management techniques, artificial intelligence, organizational theory and behaviour, sociology of knowledge and knowledge representation, and business economics and strategy. Nevertheless, within a short span of time, KM is believed to be a tool for designing an organization's goals, structures, and processes as to learn and to create value for its customers and community. It is also argued as a planned, structured approach to manage the creation, sharing, harvesting and leveraging of knowledge as an organizational asset, to enhance an organization's ability, speed and effectiveness. Different aspects of KM have been discussed by academicians. However, most academicians unanimously pointed out KM as a new innovation in knowledge. Therefore, to understand the KM concept, this paper will laid out KM brief development, its importance and process in enhancing work performance and improvement of organizational standards.
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