Instagram上的感知和社交媒体对参观亚非万隆博物馆的决定的影响

Jane Angelina Naseng, Nova Riana, Khoirul Fajri
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引用次数: 0

摘要

万隆亚非会议博物馆(MKAA)的游客参观人数在2019年至2022年的过去三年中有所波动。影响这一波动的因素是过去几年的Covid-19大流行导致游客访问量下降,以及游客对MKAA服务的看法。本研究的目的是确定游客感知、Instagram社交媒体、参观决策,并找出游客感知和Instagram社交媒体对参观亚非会议博物馆的决定的影响。这项研究是在亚非会议博物馆进行的,从人口中抽取了100个样本。本研究采用描述性、可验证性和多元线性回归方法进行,采用SPSS 25.0统计软件进行统计。根据研究结果,访问者感知属于“非常好”类别,Instagram社交媒体属于“非常好”类别,访问决策属于“非常好”类别。研究还发现,游客的观感对旅游决策的影响为26.7%。而Instagram社交媒体影响了23.3%的访问决定。同时,访问者的看法和Instagram社交媒体对访问决策的影响为50%。参观者对亚非会议博物馆的认知和管理的Instagram社交媒体越好,游客对万隆亚非会议博物馆的参观决策就越高。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Pengaruh Persepsi dan Media Sosial Instagram Terhadap Keputusan Berkunjung ke Museum Konperensi Asia Afrika Bandung
The level of tourists visits at Museum of The Asia-Africa Conference (MKAA), Bandung had been fluctuated in the last 3 years from 2019-2022. The factor that influenced this fluctuation were the Covid-19 Pandemic over the past few years which decreased the level of tourists visits, also, as well as the tourists perception about the service of MKAA. The purpose of this study was to determine visitor perceptions, Instagram social media, visiting decisions and find out the influence between visitor perceptions and Instagram social media on the decision to visit The Museum of Asia-African Conference. This research was conducted at Museum of The Asia-Africa Conference with number of sample at 100 respondents taken from the population. This study conducted in descriptive, verifiable and multiple linear regression methods, counted by using SPSS 25.0 software. As results of research, visitor perception is in the "Very good" category, Instagram social media is in the "Very good" category, and visiting decisions are in the "Very good" category. This research also found that visitors' perceptions influenced at 26.7% on the visiting decisions. Whilst the Instagram social media affected the visiting decisions for 23.3%. Simultaneously, visitors' perceptions and Instagram social media influenced the visiting decisions at 50%. The better the visitors’ perception and Instagram social media managed by The Museum of The Asia-Africa Conference, the higher tourists’ visiting decisions to The Museum of Asia-Africa Conference (MKAA) Bandung.
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