EAP满意度的两种结果测量

Sterling T. Shumway, Charette A. Dersch, S. Harris, R. Arredondo
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引用次数: 5

摘要

数据来自两个不同的eap,一个在纽约州北部,另一个在德克萨斯州西部。对这些数据的心理测量特性进行了测量和描述。报告了每个措施的因素分析结果,并描述了将项目纳入新的客户满意度工具的考虑因素。改进后的测量方法包括最初使用的两种仪器中最好的。结果是一个全面而简洁的EAP客户满意度测量,包括一个新的家庭/关系量表和结果相关变量。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Two Outcome Measures of EAP Satisfaction
Abstract Data were collected from two different EAPs, one in upstate New York and the other in west Texas. The psychometric properties of these data are measured and described. The results from a factor analysis of each measure are reported, and considerations for the inclusion of items into a new client satisfaction instrument are described. The refined measure includes the best of the two instruments that were initially used. The result is a comprehensive yet parsimonious measure of EAP client satisfaction that includes a new family/relational scale and outcome related variables.
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