Why Agile Information System Matters for Dry Port Firm's Effectiveness? An Empirical Evidence from Indonesia

The purpose of this study was to determine the effect of employee service orientation on the dry port firm's effectiveness through employee agility which is moderated by agile information system infrastructure. In this study was used survey cross- sectional, quantitative, and causal methods. The data was collected by using questionnaires and purposive sampling with sample size consist of forty-eight respondents. The unit of analysis was dry port firm and its employees as the unit of observation. A variance-based structural equation modeling was used in processing data. The results showed conformity with the study's purpose. In this study was also conducted further analysis and implications both theoretically and practically.