ICT在医院的应用:UMMC的案例研究

A. Bindakheel, N. Rosnah
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引用次数: 10

摘要

本案例研究的目的是确定在马来亚大学医学中心(UMMC)的医疗保健中采用ICT(信息通信技术)。数据是用定性方法收集的。这包括对70名受访者进行访谈和小组讨论,受访者主要是医院的工作人员(医生、护士、行政人员、IT人员)和患者。这项研究是基于一项早期研究的结果进行的,该研究表明UMMC采用ICT受到许多因素的影响。此外,据说信通技术的最终用户在使用这项技术时遇到了许多挑战。与此同时,利用信息和通信技术可以获得许多好处,例如提高工作质量、生产力以及为用户和患者提供教育工具。此外,信通技术的使用除了有助于信通技术用户自我评价外,还可导致更准确的诊断,帮助解决与健康有关的问题,并减少医疗差错。此外,它有助于决策,并提高患者的安全,特别是在UMMC
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Adoption of ICT at hospital: A case study of UMMC
The goal of this case study was to determine the adoption of ICT (Information Communication Technology) in healthcare at University of Malaya Medical Centre (UMMC). The data were gathered using a qualitative approach. This includes conducting interviews and discussion group among 70 respondents who are mainly staff of the hospital (doctors, nurses, administrative, IT personal) and patients. The study was conducted based on the outcome of an earlier study which indicated that the adoption of ICT at UMMC was affected by many factors. Moreover, end-users of ICT are said to have encountered many challenges while using this technology. At the same time, there are many benefits which can be gained from the use of ICT such as improvement in work quality, productivity, and educational tools for both users and patients. In addition, the use of ICT can lead to more accurate diagnoses, help solve health-related problems, and reduce medical errors, apart from helping ICT users to evaluate themselves. Moreover, it helps in decision making, and improving patients' safety, particularly at UMMC
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