基于能力的培训和评估(CBTA)框架在航空情报人力系统中的实施。

Dimitrios Ziakkas, Abner Del Cid Flores, Michael W Suckow
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引用次数: 0

摘要

在当前阶段,人力资源管理(HRM)中劳动力规划最关键的方面之一需要确保员工拥有适当的技能和能力来满足组织的工作描述要求。现代航空业务的全球竞争力发生了深刻的变化(智能人类系统集成),低成本和传统航空公司的多样化网络的扩散,增加了传统客运服务的范围、广度和频率。由于在智能人力系统集成方面,对合格和高度称职的专家的需求和供应之间的差距不断扩大,航空公司的招聘人员面临着越来越大的压力,他们需要寻找新的技术来吸引潜在的员工并与之沟通。本研究旨在制定一项策略,将基于能力的培训和评估(CBTA)框架纳入情报人员系统整合变革的航空人员规划、培训和管理中。研究目标包括对CBTA框架进行理论研究,审查人力资源规划、培训和业务的现状;试点绩效差距的识别与质量培训的功能建议在航空人力资源框架和情报人力系统集成中采用CBTA框架。在建立全球航空业CBTA框架的基础上,分析了航空业的控制因素和趋势,提出了一种管理智能人机系统集成-变化的全球方法。考虑到流行病的影响,审议了将CBTA框架付诸行动的组成部分。根据后续研究的结果,航空项目应鼓励在从头开始的培训阶段学习超越最低知识要求的知识,并为持续教育提供机会,强调教育的质量而不是数量(教学时数),实施新的技术方面(人工智能)。研究的结果,形成了几个结论,其中一个是对人为因素的需求是航空业务的重中之重。这种需求受到组织文化、对技术变革的抵制和立法就业限制的影响。在接下来的研究中,提出了精益六西格玛(L6)战略的综合和CBTA框架的实施,作为许多国家现有方法的替代方法,这种方法限制了变革的管理并造成不必要的组织压力。其他建议包括在实施过程中实施经过验证的CBTA - EBT /心理应用,以及管理变更,以帮助航空公司成为该行业的首选雇主,并加快智能人力系统集成。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Implementation of Competency-Based Training and Assessment (CBTA) Framework in Aviation Intelligence Human Systems.
At the current stage, one of the most critical aspects of workforce planning in Human Resources Management (HRM) entails ensuring that employees possess the appropriate skills and competencies to fulfill the organization's job description requirements. The global competitiveness in the modern aviation business has undergone a profound change (Intelligence Human Systems Integration) and the proliferation of a diverse network of low-cost and traditional carriers that has increased the reach, breadth, and frequency of traditional passenger-carrying services. As a result of the constantly expanding gap between demand and supply for qualified and highly competent experts in Intelligence Human Systems Integration, airline recruiters are under increasing pressure to find novel techniques for attracting and communicating with potential employees.This study aims to develop a strategy for incorporating the Competency-Based Training and Assessment (CBTA) framework into aviation personnel planning, training and management of the Intelligence Human Systems Integration - change. Research objectives include a theoretical study of the CBTA framework, an examination of the existing state of human resources planning, training and operations; the identification of the pilot performance gaps and the function of quality training; and a recommendation for adopting the CBTA framework in aviation human resources framework and Intelligence Human Systems Integration. When establishing the worldwide CBTA framework for the aviation industry, the authors analyzed the controlling elements and trends in the industry, proposing a global approach of managing the Intelligence Human Systems Integration - change.The components of putting the CBTA framework into action were considered in light of the pandemic repercussions. According to the findings of the subsequent study, aviation programs should encourage learning beyond the minimum knowledge requirements during the ab initio phase of the training, as well as provide opportunities for ongoing education and emphasize the quality of education rather than the quantity (building hours), implementing new aspects of technology (AI). As a result of the research, several conclusions have been formed, and one of them is that the demand for human factors is a top priority in the aviation business. This demand is affected by organizational culture, resistance to technological change, and legislative employment constraints.In the following study, a synthesis of the Lean Six Sigma (L6) strategy and implementation of the CBTA framework is proposed as an alternative to the existing method in many countries, which restricts management of change and causes unneeded organizational pressure. Additional recommendations include implementing validated CBTA – EBT / psychological applications during the implementation process and management of change to assist airlines in becoming an employer of choice in the sector and expedite the Intelligence Human Systems Integration .
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