Enhancing a Transport Team Case Review Process to Positively Impact Team Satisfaction, Professional Learning and Multidisciplinary Collaboration

Background Morbidity and Mortality (M&M) conferences offer valuable opportunities for healthcare teams to improve patient care and provide professional learning. Unlike typical case reviews, M&M participants analyze cases with adverse outcomes and identify contributing factors. This audit and peer review process allows for improved professional development and patient safety. The Transport Team of a large pediatric acute care teaching hospital wanted to enhance the current case review process by incorporating elements of the M&M structure, with the aim of positively impacting team satisfaction, professional development and multidisciplinary collaboration. Methodology The Plan-Do-Study-Act …