基于信息级联的网上购物用户行为研究

Mingsheng Zhao, Yueshu Zhao
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引用次数: 0

摘要

信息级联在现实社会生活中很常见,由于信息级联会导致用户盲目跟进,很容易对社会造成不良影响。本文提出了一种基于信息级联的在线购物用户行为研究方法。本文通过收集京东2019年10月1日至2020年9月30日的数据,构建非平衡面板数据,实证检验网络购物用户行为中的信息级联效应,研究信息级联和网络口碑对用户购物行为的混合影响。结果表明,商品的相对受欢迎程度对其销售额有显著影响,呈现出明显的信息级联效应。评论数对排名高的商品的销量没有影响,但对排名低的商品的销量有正向显著的影响,用户评分对商品的销量没有影响。需求法则对于排名靠前的商品销售仍然有效。对于排名较低的产品,价格代表了产品的质量信息,对销量有正向影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Research on online shopping user behavior based on information cascade
Information cascades are common in real social life, because of information cascades can lead to blind follow-up by users, it is easy to have a bad impact on society. This paper proposes a new method to research on the online shopping user behavior based on information cascades. By collecting date from jd between October 1, 2019 and September 30, 2020, this paper constructs unbalanced panel data, empirically tests the information cascade effect in online shopping users’ Behavior, and study the mixed impact of information cascade and online word-of-mouth on users’ shopping behavior. The results show that the relative popularity of goods has a significant impact on its sales, showing an obvious information cascade effect. The number of comments has no impact on the sales volume of high ranked goods, but has a positive and significant impact on the sales volume of low ranked goods, and the user score has no impact on the sales volume of goods. The law of demand is still valid for high ranked commodity sales. For the lower ranked products, the price represents the quality information of the products and has a positive impact on the sales volume.
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