Avoid Phishing Traps

The Dickinson College User Services team has been working diligently to educate members of the campus community on ways to identify and avoid phishing traps. This paper and presentation will highlight our steps in the fight against phishing. We have used annual phishing quizzes with prizes, created a phishing alerts page, hosted Cyber Security Awareness Month events, had an “Avoid Phishing Alerts” presentation, added a warning banner to external incoming emails and started implementing Microsoft Multi-Factor Authentication (MFA) utilizing, primarily, the Microsoft Authenticator app. Success in this initiative involves various members from our entire division. These efforts and techniques have been evolving for years.