COVID-19恐惧对目的地形象、游客满意度和再游意愿的影响:保护动机理论视角

Muhammad Ihwanudin, S. Hartini, Harris Prasetya Rahmandika
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引用次数: 0

摘要

目的:本研究考察对COVID-19的恐惧、游客满意度和目的地形象对重访意愿的影响。方法-通过社交媒体调查收集数据,共370名国内游客受访者。然后,使用IBM SPSS version 26来描述人口统计数据,使用SmartPLS 3.2.9来检验变量之间的结构方程建模。研究结果-本研究表明,对COVID-19的恐惧显着影响了目的地形象,游客满意度和再次访问意愿。▽新颖性=这项研究表明,国内游客在旅行时,健康风险(COVID-19)不是问题。因此,COVID-19的威胁不会影响游客对目的地形象的感知、游客满意度和再次访问意愿。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Effect of Fear of COVID-19 on Destination Image, Tourist Satisfaction, and Revisit Intention: Protection Motivation Theory Perspective
Purpose – This study examines the effect of fear of COVID-19, tourist satisfaction, and destination image on the revisit intention. Methodology – Data was collected through social media surveys to 370 total domestic tourist respondents. Then, the data was processed with IBM SPSS version 26 to describe demographics and SmartPLS 3.2.9 to test structural equation modelling between variables. Findings – This study showed that the fear of COVID-19 significantly affected destination image, tourist satisfaction and revisit intention. Novelty – This study has presented that health risks (COVID-19) are not a problem for domestic tourists when travelling. Thus, the threat of COVID-19 does not affect tourists' perceptions of destination image, tourist satisfaction, and revisit intention.
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