Towards the activation of Corporate Social Responsibility In Islamic Financial Institutions A field study from the point of view of customers with Islamic banks in Algeria

The study aims to analyze the frameworks of activating the social responsibility of the banks operating in Algeria towards the customers, the environment and the society, by identifying the most important areas and elements of social responsibility undertaken by the Islamic banks and by trying to measure the orientations of the customers with these banks in order to know the levels of their orientations related to the most influential elements of social responsibility. 150 questionnaires were distributed to a random sample of dealers with Islamic banks, 93 of which were valid for study and analyses, and were analyzed based on SPSS 23 software. The study concluded that activating the social responsibility of Islamic banks could be enhanced when the banks adhere to social and ethical responsibility towards customers, the environment and society, because this responsibility extends beyond gaining profits.