{"title":"连锁经营标准化水平评价方法及其应用","authors":"Jun Feng, Yunlai Zhang, Qian-jie Liu","doi":"10.1109/IJCSS.2012.12","DOIUrl":null,"url":null,"abstract":"Standardization is the basic requirement of chain operation, it relates the chain's development speed and success. Calculation standardization level don't get enough attention. Referring to 6δ quality management theory, using discrete coefficient method and choosing some key factors from customer perspective which influenced performance of the chain as evaluation indexes, the paper established an evaluation method of standardization level for chain enterprise. The method was applied to catering industry and some valuable conclusions were obtained, and the method is proved of high application value.","PeriodicalId":147619,"journal":{"name":"2012 International Joint Conference on Service Sciences","volume":"41 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2012-05-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"An Evaluation Method of Standardization Level of Chain Operation and Its Application\",\"authors\":\"Jun Feng, Yunlai Zhang, Qian-jie Liu\",\"doi\":\"10.1109/IJCSS.2012.12\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Standardization is the basic requirement of chain operation, it relates the chain's development speed and success. Calculation standardization level don't get enough attention. Referring to 6δ quality management theory, using discrete coefficient method and choosing some key factors from customer perspective which influenced performance of the chain as evaluation indexes, the paper established an evaluation method of standardization level for chain enterprise. The method was applied to catering industry and some valuable conclusions were obtained, and the method is proved of high application value.\",\"PeriodicalId\":147619,\"journal\":{\"name\":\"2012 International Joint Conference on Service Sciences\",\"volume\":\"41 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2012-05-24\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"2012 International Joint Conference on Service Sciences\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1109/IJCSS.2012.12\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"2012 International Joint Conference on Service Sciences","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/IJCSS.2012.12","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
An Evaluation Method of Standardization Level of Chain Operation and Its Application
Standardization is the basic requirement of chain operation, it relates the chain's development speed and success. Calculation standardization level don't get enough attention. Referring to 6δ quality management theory, using discrete coefficient method and choosing some key factors from customer perspective which influenced performance of the chain as evaluation indexes, the paper established an evaluation method of standardization level for chain enterprise. The method was applied to catering industry and some valuable conclusions were obtained, and the method is proved of high application value.
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