相互依赖与价值共同创造对关系质量的影响

Chang Yu, Xu Xiao-hui, Wu Ze-Xun
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引用次数: 1

摘要

本文以资源依赖理论和价值共同创造理论为基础,提出了相互依赖、价值共同创造与关系质量关系的理论模型,并探讨了市场环境的调节作用。研究结果表明:相互依赖对价值共同创造和关系质量有正向影响;价值共同创造对关系质量有正向影响;市场环境起调节作用。最后,通过分析和讨论,为企业提供营销建议。并指出了今后研究的不足和趋势。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Influence of Interdependence and Value Co-Creation on Relationship Quality
Based on the resource dependence theory and value co-creation theory, this paper puts forward a theoretical model of the relationship between interdependence, value co-creation and relationship quality and explores moderating role of market environment. The findings show as follows: Interdependence has positive influence on value co-creation and relationship quality; Value Co-creation has positive influence on relationship quality; Market environment plays regulatory roles. Finally, marketing suggestions for enterprises are provided after analysis and discussion. The disadvantages and trend of future research are also mentioned.
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