使用TikTok商店的易用性、隐私性、安全性和效率对购物决策的影响

Riki Amelia Nasution, Y. Prayoga, A. Halim
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引用次数: 3

摘要

抖音是一种以视频为基础的社交媒体,用户可以通过各自的个人账户分享视频。Tiktok被认为非常有趣,用户数量每天都在不断增加。随着用户的增加,许多用户使用tiktok应用程序进行销售,tiktok在其应用程序中添加了tiktok商店功能。本研究希望通过Tiktok Shop应用程序分析影响消费者购物决策的因素。正如我们所知,还有许多其他的电子商务应用程序已经存在了很长时间,并主导着电子商务市场,如Shopee, Lazada, Tokopedia等。这就是为什么有兴趣的研究人员提出这个话题作为研究的原因,因为tiktok作为一种新的社交商务,能够与它在印度尼西亚长期存在的前辈竞争。本研究为定量研究。数据通过谷歌表格收集,该表格通过社交媒体分发。之所以选择这种数据收集技术,是因为它可以在相对较短的时间内以最小的成本收集大量数据。研究结果表明,所有自变量对消费者使用抖音商店应用程序的购物决策都有积极而显著的影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Influence of Ease of Use, Privacy, Security and Efficiency on Shopping Decisions Using the TikTok Shop
Tiktok is a video-based social media, where users share videos with each other through their respective personal accounts. Tiktok is considered very entertaining and has a number of users that continue to increase every day. As users increase, and many users use the tiktok application to sell, tiktok adds the Tiktok shop feature to its application. This study wants to analyze the factors that influence consumer shopping decisions to make online purchases through the Tiktok Shop application. As we know, there are many other e-commerce applications that have existed for a long time and dominate the e-commerce market, such as Shopee, Lazada, Tokopedia and others. This is what causes interested researchers to raise this topic as research, because tiktok, which is a new social commerce, is able to compete with its predecessors which have long existed in Indonesia. This research is a quantitative research. Data is collected through a google form which is distributed via social media. This data collection technique was chosen because it can collect large amounts of data in a relatively short time and at minimal cost. The results of the study show that all independent variables have a positive and significant influence on consumers' shopping decisions using the tiktok shop application.
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