萨努尔地区火焰咖啡馆和餐厅服务员的英语功能

Kiki Nurwahyuni, Oswaldus Wegu, Ketut Sudrama
{"title":"萨努尔地区火焰咖啡馆和餐厅服务员的英语功能","authors":"Kiki Nurwahyuni, Oswaldus Wegu, Ketut Sudrama","doi":"10.4108/eai.25-11-2020.2306654","DOIUrl":null,"url":null,"abstract":". The study aims to analyze the types of English function between the foreigners tourist and staff by utilising theory of the function of language proposed by Halliday and function of English by Jones. The data were collected from the conversation between waiters and waitress at Restaurant with guest. This study is designed by using descriptive qualitative approach which are all of the data are collected and classified based on the function of English and English expression. The results show that English used by waiters and waitress at Flames Cafe and Restaurant Sanur area, are: greeting, inviting someone, suggesting, giving information, requesting, apologizing, thanking, saying goodbye. They used communicative function verbal or directly and their more practice using English when they give services, because all the staff using expression with good English and say it politely and clearly. Thus, it can be concluded that most of function of English and their expressions used mostly out of rule. Also, the sentence that they used is ungrammatical, however, the point of their conversation while serving those guests can be recognizable.","PeriodicalId":190968,"journal":{"name":"Proceedings of the First International Seminar Social Science, Humanities and Education, ISSHE 2020, 25 November 2020, Kendari, Southeast Sulawesi, Indonesia","volume":"1 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":"{\"title\":\"English Function by Waiters and Waitress at Flames Cafe and Restaurant in Sanur Area\",\"authors\":\"Kiki Nurwahyuni, Oswaldus Wegu, Ketut Sudrama\",\"doi\":\"10.4108/eai.25-11-2020.2306654\",\"DOIUrl\":null,\"url\":null,\"abstract\":\". The study aims to analyze the types of English function between the foreigners tourist and staff by utilising theory of the function of language proposed by Halliday and function of English by Jones. The data were collected from the conversation between waiters and waitress at Restaurant with guest. This study is designed by using descriptive qualitative approach which are all of the data are collected and classified based on the function of English and English expression. The results show that English used by waiters and waitress at Flames Cafe and Restaurant Sanur area, are: greeting, inviting someone, suggesting, giving information, requesting, apologizing, thanking, saying goodbye. They used communicative function verbal or directly and their more practice using English when they give services, because all the staff using expression with good English and say it politely and clearly. Thus, it can be concluded that most of function of English and their expressions used mostly out of rule. Also, the sentence that they used is ungrammatical, however, the point of their conversation while serving those guests can be recognizable.\",\"PeriodicalId\":190968,\"journal\":{\"name\":\"Proceedings of the First International Seminar Social Science, Humanities and Education, ISSHE 2020, 25 November 2020, Kendari, Southeast Sulawesi, Indonesia\",\"volume\":\"1 1\",\"pages\":\"0\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"1900-01-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"1\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Proceedings of the First International Seminar Social Science, Humanities and Education, ISSHE 2020, 25 November 2020, Kendari, Southeast Sulawesi, Indonesia\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.4108/eai.25-11-2020.2306654\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of the First International Seminar Social Science, Humanities and Education, ISSHE 2020, 25 November 2020, Kendari, Southeast Sulawesi, Indonesia","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.4108/eai.25-11-2020.2306654","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 1

摘要

。本研究旨在运用韩礼德的语言功能理论和琼斯的英语功能理论,分析外国游客与工作人员之间的英语功能类型。数据收集自餐厅服务员与客人之间的对话。本研究采用描述性定性的方法,根据英语的功能和英语表达对所有数据进行收集和分类。结果显示,火焰咖啡馆和萨努尔餐厅的男女服务员使用的英语有:问候、邀请、建议、提供信息、请求、道歉、感谢、道别。他们使用口头或直接的交际功能,他们在提供服务时更多地练习使用英语,因为所有的员工都使用流利的英语表达,并且说得礼貌而清晰。因此,可以得出结论,英语的大部分功能和他们的表达大多是无规则的。此外,他们使用的句子是不符合语法的,然而,他们在为客人服务时的谈话要点是可以辨认的。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
English Function by Waiters and Waitress at Flames Cafe and Restaurant in Sanur Area
. The study aims to analyze the types of English function between the foreigners tourist and staff by utilising theory of the function of language proposed by Halliday and function of English by Jones. The data were collected from the conversation between waiters and waitress at Restaurant with guest. This study is designed by using descriptive qualitative approach which are all of the data are collected and classified based on the function of English and English expression. The results show that English used by waiters and waitress at Flames Cafe and Restaurant Sanur area, are: greeting, inviting someone, suggesting, giving information, requesting, apologizing, thanking, saying goodbye. They used communicative function verbal or directly and their more practice using English when they give services, because all the staff using expression with good English and say it politely and clearly. Thus, it can be concluded that most of function of English and their expressions used mostly out of rule. Also, the sentence that they used is ungrammatical, however, the point of their conversation while serving those guests can be recognizable.
求助全文
通过发布文献求助,成功后即可免费获取论文全文。 去求助
来源期刊
自引率
0.00%
发文量
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信