品牌依恋的前因与后果

Michelle Patricia, Dheandra Frisca Alvionita, F. Rahayu
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引用次数: 0

摘要

本研究的目的是分析可用性、安全/隐私、互动性和品牌依恋对口碑的正向影响。本研究中的抽样技术使用“有目的抽样”,受访者标准是使用m银行应用程序的个人。本研究使用的原始数据是通过对208名受访者进行问卷调查获得的。本研究结果表明,可用性、安全/隐私、互动性和品牌依恋对口碑有正向影响,正向影响对口碑也有正向影响;可用性、安全/隐私、互动性对品牌依恋有正向影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Antecedents and Consequences of Brand Attachment
The purpose of this research was to analyze the effect of Usability, Security / Privacy, Interactivity and Brand Attachment have a positive effect on WOM. The sampling technique in this research used "purposive sampling" with the respondent criteria being individuals who are users of the m banking applicationlication. This research uses primary data obtained through questionnaires distributed to 208 respondents. The results of this research indicate that there is a positive effect Usability, Security / Privacy, Interactivity and Brand Attachment have a positive effect on WOM, a positive effect also has a positive effect Usability, Security / Privacy, Interactivity has an effect on Brand Attachment.
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