Satisfaction of Goods and Services among Small and Medium Traders in and Around Pollachi Taluk

Goods and Services Tax was introduced on 1st July 2017, and it plays an important role in the present business scenario. It replaces all indirect tax like Sales tax and Value-added Tax (VAT) etc.; after the implementation of GST, it is witnessed that several positive changes have been taken in the fiscal domain of India. GST is making sure that “One Nation, One Tax, One Market” becomes the reality of our country. The objective of the study is To identify the benefits enjoyed by the Small and Medium Traders. To determine the level of satisfaction with the GST. There are 146 respondents taken for this study by applying the convenience sampling method. The study was conducted in Pollachi taluk. The statistical tools were used in this study are Simple percentages, chi-square test and Friedman rank test. The findings of the study are Majority 106 (72.6%) of the respondents are lying under the age group of 25-35 years. The majority 120 (82.20%) respondents are male, majority 66 (45.2%) of the respondents are Under Graduates, majority 73(50%) of the respondents family are having three to five members, majority 79 (54.1%) of respondents are comes under nuclear family, and majority 132 (90.4%) respondents are doing manufacturing type of business.Suggestions of the study are: it is suggested that give prior intimation about the late fee collection. The taxpayers suggested that the provisions for collecting late fees need to be relaxed. GST statement return on the frequency filing should be reduced to a Single Return per Quarter. To create more awareness about Reverse Charge Mechanism. The government gives more training to the GST taxpayers for their betterment in their activities. It is concluded that GST has a simplified tax compliance system and have a positive influence on the overall industry by creating a single unified market. For small scale medium traders and startups, GST has benefited by increasing the threshold limit, decreasing the cost of logistics and tax payment simplification.