工作-家庭冲突对马来西亚ICT员工离职意向的影响研究

L. M. Lee, Su-wan Gan, Yong Sheng. Chia
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引用次数: 0

摘要

随着信息和通信技术(ICT)成为马来西亚经济的驱动力,招聘和留住ICT员工的压力将会增加。然而,超负荷的工作和与家庭角色的冲突可能会导致ICT员工更高的离职意愿。本研究旨在探讨各种形式的工作-家庭冲突(时间型、压力型和行为型)对离职意向的预测作用。本定量横断面研究采用有目的抽样从巴生山谷ICT公司的200名员工收集的主要数据。使用SPSS统计软件包对收集到的数据进行相关分析、多元回归分析等多种统计分析。研究发现,除了基于时间的家庭与工作冲突(TFWC)外,所有形式的工作与家庭冲突和家庭与工作冲突都对离职倾向有影响。本研究对马来西亚ICT公司的管理具有重要意义,因为它为人力资源经理提供了更好的了解员工需求,以便制定更好的策略来降低离职率。本研究也提出了一些局限性、启示和对未来研究的建议。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Investigating the Effects of Work-Family Conflict on Turnover Intention of ICT Employees in Malaysia
With the intensified focus on information and communication technology (ICT) as a driver of the Malaysian economy, pressure will increase on the recruitment and retention of ICT employees. However, work overload and conflict with family roles may lead to a higher level of turnover intention among ICT employees. The objective of this study is to investigate the predicting effects of all forms of work-family conflict (time-based, strain-based and behavior-based) on turnover intentions. This quantitative cross-sectional study utilizes primary data collected from 200 employees from ICT companies in the Klang valley using purposive sampling. Various statistical analyses such as correlation and multiple regression analyses were conducted to analyze the collected data with the SPSS statistical package. The findings indicate that all forms of work to family conflict and family to work conflict had effect on turnover intentions except for time-based form of family to work conflict (TFWC). This study has significance for the management of ICT companies in Malaysia as it provides human resource managers with a better understanding of their employees needs in order to devise better strategies to reduce turnover rate. This study also addressed some limitations, implications and recommendations for future research.
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