Diversity Management Interventions for Enhancing Competitive Advantage

Diversity and diversity management is a new organizational paradigm and a business imperative. We already have a vast and rich literature base on these two. Many and varied empirical findings are also available from earlier qualitative and quantitative research studies. An attempt is made in this chapter (1) to examine various theoretical concepts and constructs used in diversity and diversity management, (2) to come up with a synthesis of management research and current literature on diversity and diversity management, (3) to develop a theoretical framework, and (4) to suggest directions for future research as well. This chapter lists some of the challenges faced by firms, the major issues to be addressed, potential research directions, and themes in the Indian context before finally coming up with a conceptual model detailing the antecedents and consequences of diversity and diversity management.