Developing a process model for cost justification

At Fisher Controls International a detailed model of the technical documentation process was initially developed as an aid in preparation of a request for corporate capital funds to purchase equipment, software, and training for a higher level of documentation automation. A corporate accounting specialist then assisted in preparation of the specific internal paperwork used to justify capital expenditures. The process model has since been used to show the actual impact of the implemented improvements. The current model is now being used as part of a research project to identify the next incremental step in an ongoing automation process. It is concluded that developing a detailed model of the technical documentation process is an important first step in justifying the cost of increasing electronic automation of the process.<>