学生对“医疗保健管理”科目培训质量的满意度

Kamelia Bogdanova
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摘要

医疗保健的管理决定了其质量和有效性。这取决于管理人员和护士的培训和专业技能。管理人员对财务、人力和物力资源的规划、组织、目标和控制能力决定着医疗服务的质量和效果,是医疗机构在竞争和市场经济条件下可持续发展的重要条件。这强调了在教育机构中进行培训的重要性,因为这些培训可以培养管理人员和保健专业人员,并为发展和提高他们的资格奠定基础。教育的质量和有效性与学生对教育过程的组织和质量的满意度有关,因为这在很大程度上取决于他们参与、自我准备和实现的动机。这一切都反映在现代教育制度中。护士在大学接受高素质教师的培训,并有机会获得学士和硕士学位,也有机会在不同领域进行专业化。本研究的目的是调查学生对“医疗保健管理”科目培训质量的满意度。这项研究采用了直接的个人调查,覆盖了200名学生。受访者年龄在19岁至55岁之间,大多数人有5年以上的专业经验。对调查数据的分析旨在了解学生对学习过程的满意度和专业实现的可能性。很大一部分学生认为理论和实践培训是当前的,适用于他们在医疗保健系统的实现。这是大学工作质量的标志,也是培养具有管理高质量卫生保健所需知识和技能的管理人员的先决条件。对保健服务质量要求的不断提高要求不断发展符合欧洲观念的学习。提高培训质量的措施应以提高学生满意度为目标,因为这决定了他们参与培训的动机和在医疗保健系统中的实现。学生在学习过程中的动机很大程度上与他们对毕业后所学知识的适用性的信心有关。学生实现专业化的一个重要条件是医疗机构的工作环境和工作组织。医院的工作安排应以继续教育和继续培训为原则,以有效利用人力资源和发展在大学获得的专业技能。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
STUDENT SATISFACTION BY QUALITY OF TRANING IN SUBJECT “HEALTHCARE MANAGEMENT”
The management of healthcare determines their quality and effectiveness. This depends on the training and professional skills of managers and nurses. The skills of managers in planning, organizing, targeting and controlling financial, human and material resources determine the healthcare quality and effectiveness, which is an important condition for the sustainable development of the healthcare establishments in terms of competition and market economy. This underlines the importance of training in educational establishments that create managers, health professionals and provide a basis for development and improvement of their qualification. The quality and effectiveness of education is connected to student satisfaction with the organization and quality of educational process, because this depends to a great extent on their motivation for participation, self-preparation and realization. All this is reflected in the modern educational system. The nurses are trained in universities by highly qualified teachers and have the opportunity to increase both their Bachelor's and Master's degrees, and also have opportunities for specialization in different fields. The aim of the study is to investigate student satisfaction by quality of training in subject "Healthcare Management". The study is based on the use of a direct individual survey and covers 200 students. The respondents are between 19 and 55 years old and most of them have professional experience to five years. The analysis of the data from the survey is aimed at the student satisfaction with the learning process and the possibilities for professional realization. A significant part of the students considers the theoretical and practical training as current and applicable for their realization in the healthcare system. This is a sign of the quality of work in the university and a prerequisite for creating managers with the necessary knowledge and skills to manage quality health care. Continuous increase in quality requirements for health services requires a continuous development of learning in conformity with European perceptions. Measures to improve the quality of training should be aimed at enhancing student satisfaction because this determines their motivation to participate in the training and realization in the healthcare system. The motivation of students in the learning process is largely related to their confidence in the applicability of the knowledge obtained after graduation. An important condition for the professional realization of the students is the working environment and the organization of the work in the healthcare establishments. The organization of work in hospitals should be based on the principle of continuing education and continuous training for effective use of human resources and development of professional skills acquired in university.
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