公共行政供给网络弹性发展的解释背景

Laysse Fernanda Macêdo dos Santos, R. Martins, Jonathan Simões Freitas
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引用次数: 2

摘要

社会资本是解释组织间关系和构建供应网络弹性的重要理论视角。本研究证实了这一观点,旨在确定社会资本的哪些属性有助于解释公共行政供应网络中弹性的发展,以及它们如何在这一解释中结合起来。进行了定性和描述性的研究,采用了收集数据的曲目网格技术进行访谈。采用Honey含量分析和符合分析(CNA)对数据进行分析。研究结果表明,社会资本通过技术信息的共享、沟通的准确性、沟通相关信息的预期性、互惠性、信任、透明度和承诺等属性,证明了社会资本是公共行政供应网络发展弹性的基础。该研究的独创性在于将社会资本理论应用于公共行政弹性研究,并采用了巴西公共行政研究中尚未探索的可靠数据收集和分析方法。本研究的主要贡献有:(1)突出了社会资本作为影响弹性发展的多层次结构;(2)扩展了公共行政弹性的研究;(3)为公共管理者提供了可以用来避免或最小化危及公共服务提供的风险的信息;(4)在巴西公共行政中采用了前所未有的研究方法。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Explanatory settings of the development of resilience in public administration supply networks
Abstract Social capital is an important theoretical lens for explaining interorganizational relationships and building resilience in supply networks. This study corroborates this perspective, aiming to identify which attributes of social capital contribute to explaining the development of resilience in public administration supply networks and how they combine in this explanation. A qualitative and descriptive research was carried out, using interviews with the repertoire grid technique for data collection. Data were analyzed using Honey’s content analysis and coincidence analysis (CNA). The research results indicate that social capital proved to be fundamental to developing resilience in supply networks in public administration, through the attributes of sharing technical information, precision in communication, anticipation in communicating relevant information, reciprocity, trust, transparency, and commitment. The originality of the study lies in the use of social capital theory in studies on resilience in public administration and in the adoption of a robust data collection and analysis method that has not yet been explored in research in Brazilian public administration. The main contributions of the study were: (1) to highlight social capital as a multilevel construct that influences the development of resilience, (2) to expand studies on resilience in public administration, (3) to provide information that public managers can use to avoid or minimize the risks that jeopardize the provision of public services, and (4) to adopt an unprecedented research method in the Brazilian public administration.
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