A Study on the Efficiency Analysis of Logistics IT Companies

Recently, the focus of the logistics and supply chain management has been on the developments and application of newly emerged technologies, such as Artificial Intelligence and Blockchain. They changed the whole landscapes of how logistics should be done in the field. Considering the changes around the industry, this study has conducted DEA analysis on major logistics IT companies that were chosen by the reliable sources of publication. Main discoveries are pretty different from previous studies. First, static analysis such as CCR, BCC, super efficiency finds that foreign companies and those who have special business sectors show high level of efficiency. As for Malmquist analysis, it was shown that between 2019 and 2021, there was no evidence of positive externalities. Thus, it is necessary for these companies to minimize the inputs and take time and wait to maximize their potential when the technologies are fully applied and utilized in the field.