工作规范化与滥用监管的关系

IF 1.2 4区 管理学 Q4 BUSINESS
Hsiao-Yen Mao, An-Tien Hsieh, Chueh-Wei Mao
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引用次数: 0

摘要

工作标准化被广泛用于确保统一、高效和有效的生产以及由此产生的组织绩效。然而,现象表明,工作标准化程度高的员工与上级的关系似乎是负向的。本研究以工作需求-资源理论为基础解释,提出工作标准化强化了以滥用监管为特征的负向上下级关系。对255名员工及其主管进行了三波面板双源调查。实证结果表明,工作标准化部分通过降低下属对主管的评价尊重和主管对下属的评价尊重来增强滥用监督。结果表明,采用标准化的岗位设计存在一个困境:一方面,它有利于管理的有效性;另一方面,它也会通过恶化上下级关系而降低这种有效性。本研究扩展并转移了对工作标准化后果的理解,从员工的角度到管理的角度。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The relationship between job standardization and abusive supervision

Job standardization is widely used to ensure uniform, efficient, and effective production and resultant organizational performance. However, phenomena suggests that employees with high job standardization seem to have a negative relationship with their supervisors. Using job demands–resources theory as an underlying explanation, this study proposes that job standardization enhances a negative supervisor–subordinate relationship characterized by abusive supervision. Three-wave panel and two-source survey data were collected from 255 employees and their supervisors. Empirical results indicated job standardization enhanced abusive supervision partially through the decreased appraisal respect of subordinates for supervisors and that of supervisors for subordinates. The results indicate a dilemma in employing the job design of standardization: on the one hand, it facilitates managerial effectiveness; on the other hand, it can decrease that effectiveness by deteriorating the supervisor–subordinate relationship. This study extends and shifts the understanding of the consequences of job standardization from the employee perspective to the managerial perspective.

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来源期刊
CiteScore
3.40
自引率
13.60%
发文量
41
期刊介绍: The Canadian Journal of Administrative Sciences (CJAS) is a multidisciplinary, peer-reviewed, international quarterly that publishes manuscripts with a strong theoretical foundation. The journal welcomes literature reviews, quantitative and qualitative studies as well as conceptual pieces. CJAS is an ISI-listed journal that publishes papers in all key disciplines of business. CJAS is a particularly suitable home for manuscripts of a crossdisciplinary nature. All papers must state in an explicit and compelling way their unique contribution to advancing theory and/or practice in the administrative sciences.
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