创新电子商务:当前趋势和未来潜力

T. Kollmann, Patrick Krell
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The Web 1.0 in particular is characterized by supply-orientated systems, e.g. the focus is on the supply of items or services. Accordingly, private and commercial businessmen use the Internet as another distribution channel to offer their products to the market. Supply-side database systems are used, which were filled with relevant information about the product or service and in which the potential buyer could search for offers that mostly match with his individual needs. Therefore, the products and services are electronically recorded by companies. Corresponding eOffer-, eSalesor eTrading-processes are transacted on the platforms E-Procurement, E-Shop and E-Marketplace (Kollmann, 2011b). DOI: 10.4018/jeei.2011010102 International Journal of E-Entrepreneurship and Innovation, 2(1), 16-25, January-March 2011 17 Copyright © 2011, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. The Web 2.0 is characterised by network systems that connect private and commercial users through the Internet and therefore build up a network of relationships. In this case, the communication via the eNetworking-process stands at the centre, which is transacted by ECommunity platforms (Kollmann, 2011b). The contact between the users is of central concern, whereby the communication may relate to private or business content. This development is both a blessing and a curse, since by the rising flood of information a simple overview of the Internet is for the user not given anymore. In this context, time savings through a quick access to desired information no longer exist, because of the massive amount of content on the Internet it increasingly takes more time to find the desired information. For this reason, a new technological generation is needed, which helps users to deal with these challenges. The Web 3.0 is based on these challenges and represents a demand-orientated system, where demand-driven products and services are provided. Consequently, following this logic from the Web 1.0 to the Web 2.0, the Web 3.0 is in particular characterized by demand-orientated platforms, e.g. the demand for products and services is at the centre. Starting point here are demand-side detection and specification systems with appropriate selection and entry fields to capture the demand request or the personal need of a potential buyer, so that it is possible for a company to offer an individual product or service (Kollmann, 2011b). This customization determines the difference between a supply-side and a demand-side database request. Corresponding eRequest and eCustomization processes are transacted on E-Desk platforms. This development is summarized in Figure 1. The rapid development of the Internet is facing the question of how the technology and market-oriented future can handle the increasing flood of information and how to deal with this inherent future challenges. This requires a deeper characterization of the three generations (Web 1.0, Web 2.0, Web 3.0) to create a better understanding of this development and to discover trends for 2020. 2 WEB 1.0: E-PROCUREMENT, E-SHOP, AND E-MARKETPLACE The Web 1.0 is in particular characterized by a supply-orientated system, so that the availability of products and services is given. In this context, three different business models (E-Procurement, E-Shop, E-Marketplace) can be distinguished. E-Procurement-Systems The term E-Procurement consists of the words “electronic” and “procurement” and thus describes the electronic purchase via digital networks. This leads to an integration of innovative information and communication technologies to support operational, tactical and strategic tasks in the procurement area (Kollmann, 2006). The idea of E-Procurement is based on the relevant procurement activities between a businessmen (buyer) and a vendor (seller), which are settled via the Internet and the associated conditions of the electronic information exchange. The increasing mobility of procurement activities is a key trend in E-Procurement (Mobile Procurement). Both cost and time saving as well as flexibility and quality advantages can be realized through mobile procurement. In this case, mobile devices play an important role, because e.g. mobile orders or mobile payments can lead to competitive advantages (Ng & Yip, 2010). Companies worldwide are using mobile technologies such as laptops or cell phones increasingly to undertake procurement activities independent of place and time. Thus, company intern and cross-company processes with suppliers and partners will be revolutionized, which will open up new opportunities for companies and application developers. Two interfaces are particularly responsible for the uniform implementation of mobile procurement processes. With Mobile Availability Checks users can verify the availability of products or spare parts with their mobile device. After checking the availability an immediate booking or ordering is possible, without necessarily being in the business premises of 8 more pages are available in the full version of this document, which may be purchased using the \"Add to Cart\" button on the product's webpage: www.igi-global.com/article/innovative-electronicbusiness/52780?camid=4v1 This title is available in InfoSci-Journals, InfoSci-Journal Disciplines Business, Administration, and Management. 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Thereafter, Web 2.0 is determined by innovative e-community systems. Finally, Web 3.0 is characterised by e-customization and e-request platforms. This article creates a clearer understanding of the development of the Internet, defines current trends, and discovers potential trends. a production factor will increasingly become important and will lead to the development of new innovative business ideas. In recent years, many business ventures were based on this production factor. The Web 1.0 in particular is characterized by supply-orientated systems, e.g. the focus is on the supply of items or services. Accordingly, private and commercial businessmen use the Internet as another distribution channel to offer their products to the market. Supply-side database systems are used, which were filled with relevant information about the product or service and in which the potential buyer could search for offers that mostly match with his individual needs. Therefore, the products and services are electronically recorded by companies. Corresponding eOffer-, eSalesor eTrading-processes are transacted on the platforms E-Procurement, E-Shop and E-Marketplace (Kollmann, 2011b). DOI: 10.4018/jeei.2011010102 International Journal of E-Entrepreneurship and Innovation, 2(1), 16-25, January-March 2011 17 Copyright © 2011, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. The Web 2.0 is characterised by network systems that connect private and commercial users through the Internet and therefore build up a network of relationships. In this case, the communication via the eNetworking-process stands at the centre, which is transacted by ECommunity platforms (Kollmann, 2011b). The contact between the users is of central concern, whereby the communication may relate to private or business content. This development is both a blessing and a curse, since by the rising flood of information a simple overview of the Internet is for the user not given anymore. In this context, time savings through a quick access to desired information no longer exist, because of the massive amount of content on the Internet it increasingly takes more time to find the desired information. For this reason, a new technological generation is needed, which helps users to deal with these challenges. The Web 3.0 is based on these challenges and represents a demand-orientated system, where demand-driven products and services are provided. Consequently, following this logic from the Web 1.0 to the Web 2.0, the Web 3.0 is in particular characterized by demand-orientated platforms, e.g. the demand for products and services is at the centre. Starting point here are demand-side detection and specification systems with appropriate selection and entry fields to capture the demand request or the personal need of a potential buyer, so that it is possible for a company to offer an individual product or service (Kollmann, 2011b). This customization determines the difference between a supply-side and a demand-side database request. Corresponding eRequest and eCustomization processes are transacted on E-Desk platforms. This development is summarized in Figure 1. The rapid development of the Internet is facing the question of how the technology and market-oriented future can handle the increasing flood of information and how to deal with this inherent future challenges. 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引用次数: 16

摘要

本文对互联网从Web 1.0到Web 2.0再到Web 3.0的发展进行了分析,确定了当前的趋势,并发现了未来的潜在趋势。此外,对这些不同的阶段作了定义,并以实例加以支持。从Web 1.0和相应的电子采购、电子商店和电子市场开始,定义了第一批电子商务活动。此后,Web 2.0是由创新的电子社区系统决定的。最后,Web 3.0的特点是电子定制和电子请求平台。本文对互联网的发展有了更清晰的认识,定义了当前的趋势,并发现了潜在的趋势。生产要素将变得越来越重要,并将导致新的创新经营理念的发展。近年来,许多企业都是基于这一生产要素。Web 1.0特别以面向供应的系统为特征,例如,重点放在物品或服务的供应上。因此,私人和商业商人利用互联网作为另一个分销渠道,向市场提供他们的产品。使用了供应侧数据库系统,其中充满了有关产品或服务的相关信息,潜在买家可以在其中搜索最符合其个人需求的报价。因此,产品和服务由公司以电子方式记录。相应的电子报价、电子销售或交易流程在电子采购、电子商店和电子市场平台上进行(Kollmann, 2011)。DOI: 10.4018 / jeei.2011010102国际电子创业与创新学报,2(1),16-25,2011年1 - 3月17版权所有©2011,IGI Global。未经IGI Global书面许可,禁止以印刷或电子形式复制或分发。Web 2.0的特点是通过Internet连接私人和商业用户的网络系统,因此建立了一个关系网络。在这种情况下,通过网络流程的通信处于中心位置,由ecomcommunity平台进行处理(Kollmann, 2011b)。用户之间的联系是中心问题,因此通信可能涉及私人或商业内容。这种发展既是一种祝福也是一种诅咒,因为随着信息的泛滥,对互联网的简单概述已不再适用于用户。在这种情况下,通过快速访问所需信息来节省时间不再存在,因为Internet上的大量内容越来越多地需要花费更多的时间来查找所需的信息。因此,需要新一代的技术来帮助用户应对这些挑战。Web 3.0基于这些挑战,代表了一个以需求为导向的系统,其中提供需求驱动的产品和服务。因此,按照从Web 1.0到Web 2.0的逻辑,Web 3.0特别具有需求导向平台的特征,例如,对产品和服务的需求是中心。这里的出发点是需求侧检测和规范系统,具有适当的选择和进入领域,以捕获潜在买家的需求请求或个人需求,以便公司有可能提供个人产品或服务(Kollmann, 2011b)。这种定制决定了供方和需求方数据库请求之间的差异。相应的请求和定制过程在E-Desk平台上进行处理。图1总结了这一开发过程。互联网的快速发展面临着技术和市场导向的未来如何处理日益泛滥的信息以及如何应对这种内在的未来挑战的问题。这需要对三代(Web 1.0、Web 2.0、Web 3.0)进行更深入的描述,以便更好地理解这一发展,并发现2020年的趋势。WEB 1.0:电子采购、电子商店和电子市场WEB 1.0的特别特点是一个以供应为导向的系统,因此产品和服务的可用性是给定的。在这种情况下,可以区分出三种不同的商业模式(E-Procurement, E-Shop, E-Marketplace)。电子采购系统“电子采购”一词由“电子”和“采购”两个词组成,因此描述了通过数字网络进行的电子采购。这导致了创新信息和通信技术的整合,以支持采购领域的作战、战术和战略任务(Kollmann, 2006)。电子采购的思想是基于商人(买方)和卖主(卖方)之间的相关采购活动,这些活动是通过互联网和电子信息交换的相关条件来解决的。采购活动的流动性增加是电子采购(移动采购)的一个关键趋势。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Innovative Electronic Business: Current Trends and Future Potentials
In this paper, the development of the Internet from Web 1.0 to Web 2.0 to Web 3.0 is analysed to define current trends and discover future potential trends. Furthermore, a definition of these different stages is made and supported with examples. Starting with Web 1.0 and the corresponding e-procurement, e-shop and e-marketplace, the first e-business activities are defined. Thereafter, Web 2.0 is determined by innovative e-community systems. Finally, Web 3.0 is characterised by e-customization and e-request platforms. This article creates a clearer understanding of the development of the Internet, defines current trends, and discovers potential trends. a production factor will increasingly become important and will lead to the development of new innovative business ideas. In recent years, many business ventures were based on this production factor. The Web 1.0 in particular is characterized by supply-orientated systems, e.g. the focus is on the supply of items or services. Accordingly, private and commercial businessmen use the Internet as another distribution channel to offer their products to the market. Supply-side database systems are used, which were filled with relevant information about the product or service and in which the potential buyer could search for offers that mostly match with his individual needs. Therefore, the products and services are electronically recorded by companies. Corresponding eOffer-, eSalesor eTrading-processes are transacted on the platforms E-Procurement, E-Shop and E-Marketplace (Kollmann, 2011b). DOI: 10.4018/jeei.2011010102 International Journal of E-Entrepreneurship and Innovation, 2(1), 16-25, January-March 2011 17 Copyright © 2011, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. The Web 2.0 is characterised by network systems that connect private and commercial users through the Internet and therefore build up a network of relationships. In this case, the communication via the eNetworking-process stands at the centre, which is transacted by ECommunity platforms (Kollmann, 2011b). The contact between the users is of central concern, whereby the communication may relate to private or business content. This development is both a blessing and a curse, since by the rising flood of information a simple overview of the Internet is for the user not given anymore. In this context, time savings through a quick access to desired information no longer exist, because of the massive amount of content on the Internet it increasingly takes more time to find the desired information. For this reason, a new technological generation is needed, which helps users to deal with these challenges. The Web 3.0 is based on these challenges and represents a demand-orientated system, where demand-driven products and services are provided. Consequently, following this logic from the Web 1.0 to the Web 2.0, the Web 3.0 is in particular characterized by demand-orientated platforms, e.g. the demand for products and services is at the centre. Starting point here are demand-side detection and specification systems with appropriate selection and entry fields to capture the demand request or the personal need of a potential buyer, so that it is possible for a company to offer an individual product or service (Kollmann, 2011b). This customization determines the difference between a supply-side and a demand-side database request. Corresponding eRequest and eCustomization processes are transacted on E-Desk platforms. This development is summarized in Figure 1. The rapid development of the Internet is facing the question of how the technology and market-oriented future can handle the increasing flood of information and how to deal with this inherent future challenges. This requires a deeper characterization of the three generations (Web 1.0, Web 2.0, Web 3.0) to create a better understanding of this development and to discover trends for 2020. 2 WEB 1.0: E-PROCUREMENT, E-SHOP, AND E-MARKETPLACE The Web 1.0 is in particular characterized by a supply-orientated system, so that the availability of products and services is given. In this context, three different business models (E-Procurement, E-Shop, E-Marketplace) can be distinguished. E-Procurement-Systems The term E-Procurement consists of the words “electronic” and “procurement” and thus describes the electronic purchase via digital networks. This leads to an integration of innovative information and communication technologies to support operational, tactical and strategic tasks in the procurement area (Kollmann, 2006). The idea of E-Procurement is based on the relevant procurement activities between a businessmen (buyer) and a vendor (seller), which are settled via the Internet and the associated conditions of the electronic information exchange. The increasing mobility of procurement activities is a key trend in E-Procurement (Mobile Procurement). Both cost and time saving as well as flexibility and quality advantages can be realized through mobile procurement. In this case, mobile devices play an important role, because e.g. mobile orders or mobile payments can lead to competitive advantages (Ng & Yip, 2010). Companies worldwide are using mobile technologies such as laptops or cell phones increasingly to undertake procurement activities independent of place and time. Thus, company intern and cross-company processes with suppliers and partners will be revolutionized, which will open up new opportunities for companies and application developers. Two interfaces are particularly responsible for the uniform implementation of mobile procurement processes. With Mobile Availability Checks users can verify the availability of products or spare parts with their mobile device. After checking the availability an immediate booking or ordering is possible, without necessarily being in the business premises of 8 more pages are available in the full version of this document, which may be purchased using the "Add to Cart" button on the product's webpage: www.igi-global.com/article/innovative-electronicbusiness/52780?camid=4v1 This title is available in InfoSci-Journals, InfoSci-Journal Disciplines Business, Administration, and Management. Recommend this product to your librarian: www.igi-global.com/e-resources/libraryrecommendation/?id=2
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