探讨消费者对移动商务的态度——从MC采用者的三个角色看

Wu Zhiping
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引用次数: 3

摘要

首先,将移动商务采用者分为技术用户、网络成员和消费者三种角色。其次,在此基础上,本文调查了这三种角色是否有不同的客户态度。最后验证了消费者态度对移动商务采用意愿的影响。样本数据随机抽取大学生手机用户问卷245份。实证结果表明,技术用户/网络成员/消费者和客户态度是采用移动商务意愿的重要决定因素。研究发现,消费者态度对技术用户/网络成员/消费者与移动商务意愿之间的关系具有部分中介作用。实证结果为概念模型提供了强有力的支持,并讨论了这些结果的理论意义和实证意义。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Exploring Consumer Attitude on Mobile Commerce - From Aspect of Three Roles of MC Adopters
Firstly, Mobile Commerce Adopters have been classified into three roles as technology user, network member and consumer. Secondly, based on this, this paper investigated whether such three roles have different customer attitudes. Finally, consumer attitude affecting adopt intention for mobile commerce has been verified. As for sample data, 245 questionnaires of college students have been collected randomly who are mobile users. The empirical results suggest that, technology user/network member/consumer and customer attitude are strong determinants of intention to adopt mobile commerce. The study has revealed that customer attitude has a partial mediation effect on the relation between technology user/network member/consumer and intention to adopt mobile commerce. The empirical results provide strong support for the conceptual model, the theoretical and empirical implications of these results are discussed.
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