公众满意度视角下的中国电子政务对策研究

Yan Shi
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摘要

电子政务是近年来我国的一个重要课题,许多学者对此进行了大量的研究。虽然他们中的大多数人都承认最重要的目的之一是让公众感到满意,但很少有文献从公众满意度的角度提到电子政府。本文在借鉴国外一些理论的基础上,总结了公众满意度对电子政务的影响,并对其中存在的问题和对策进行了研究,以期促进中国电子政务的建设。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Countermeasure Study on E-government in China on the View of Public Satisfaction
E-Government is a important topic in recent years, many Chinese scholars did a lot of research on it. Though most of them acknowledged that one of the most critical purposes is to make public feel satisfied, less literature referred to the egovernment on the view of public satisfaction. According to some foreign theories, this article concludes some impacts on public satisfaction to e-government and researches on the problems and some countermeasures on the purpose of promoting the constructing of China's e-government.
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