Ilham Ferdiansyah, Meriska Defriani, Imam Maruf Nugroho
{"title":"REDESIGN APLIKASI KAI ACCES MENGGUNAKAN METODE DESIGN THINKING","authors":"Ilham Ferdiansyah, Meriska Defriani, Imam Maruf Nugroho","doi":"10.56689/infokom.v11i1.1045","DOIUrl":null,"url":null,"abstract":"PT Kereta Api Indonesia is a mode of transportation that presents an innovation in the form of a mobile application to support users in ordering train tickets. In this study it aims to help users of the kai access application to be more comfortable to use, and provide information about train schedules, there are problems experienced by users in using the kai access application such as there is no forward and backward seat information in premium economy class, and no ticket information sold out. In this study, the design thinking method was used as a redesign of the user interface and user experience, and usability testing as usability metrics. This study obtained the results of the Prototype redesign of the Kai Access application with an average result of SUS 82 where these results are included in grade A and can be well received by user","PeriodicalId":102823,"journal":{"name":"INFOKOM (Informatika & Komputer)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2023-08-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"INFOKOM (Informatika & Komputer)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.56689/infokom.v11i1.1045","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
摘要
PT Kereta Api Indonesia是一种运输方式，它以移动应用程序的形式展示了一种创新，以支持用户订购火车票。本研究旨在帮助kai access应用的用户更舒适地使用，并提供列车时刻表信息，用户在使用kai access应用时遇到的问题，如高级经济舱没有前后座位信息，机票信息没有售罄等。在本研究中，设计思维方法被用于重新设计用户界面和用户体验，可用性测试作为可用性指标。本研究获得了Kai Access应用程序原型重新设计的结果，平均结果为SUS 82，这些结果被纳入A级，并且可以被用户很好地接受
REDESIGN APLIKASI KAI ACCES MENGGUNAKAN METODE DESIGN THINKING
PT Kereta Api Indonesia is a mode of transportation that presents an innovation in the form of a mobile application to support users in ordering train tickets. In this study it aims to help users of the kai access application to be more comfortable to use, and provide information about train schedules, there are problems experienced by users in using the kai access application such as there is no forward and backward seat information in premium economy class, and no ticket information sold out. In this study, the design thinking method was used as a redesign of the user interface and user experience, and usability testing as usability metrics. This study obtained the results of the Prototype redesign of the Kai Access application with an average result of SUS 82 where these results are included in grade A and can be well received by user
求助内容：
应助结果提醒方式：
京公网安备 11010802042870号
