{"title":"拉各斯-伊巴丹高速公路沿线Mowe市场设施用户满意度调查","authors":"A. Alade, R. Unuigboje, A. Olufadeju, E. Umaru","doi":"10.4314/etsj.v13i2.5","DOIUrl":null,"url":null,"abstract":"User requirements are a basic principle in the planning and design of urban facilities. They strongly relate to the users' satisfaction, particularly with traditional markets and modern shopping facilities. The study examines the users' (buyers and sellers) satisfaction with facilities in the Mowe market along the Lagos-Ibadan expressway. The sampling frame for the buyers (1392) and sellers (754) emanated from market management. The sample size emerged from a 10% sample of the buyers and sellers, utilising a simple random sampling technique to collect data from (n=145) respondents using a structured questionnaire. The study utilised a 5-point Likert summation scale and multiple linear regression for data analysis. Findings reveal that 59% of the respondents are between 30-49 years, 36.3% have attained secondary education, and 71.9% are employed and largely in the informal sector. The Likert scale of satisfaction reveals that the buyers are moderately satisfied with safety and security (2.83), firefighting (2.80) and spaces for buying and selling (2.73) and these are the least three factors in that category. In contrast, the sellers are dissatisfied with the condition of the shops and stalls (2.48), cleanliness (2.33) and noise levels (2.02). Inferential evidence reveals that both age (t= - 2.706; β = -0.091, sig = 0.008 < 0.05) and level of education (t= -0.698; β = -0.028, sig = 0. 486 > 0.05) have negative prediction for satisfaction. The study concludes that apart from the general market condition, safety and security is the most critical factor to consider in the management plan for the Mowe market. The study recommends a regeneration plan towards improving the general conditions of the market to enhance users' satisfaction.","PeriodicalId":442092,"journal":{"name":"Environmental Technology and Science Journal","volume":"85 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2023-02-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Users’ Satisfaction of Facilities in Mowe Market along Lagos-Ibadan Expressway\",\"authors\":\"A. Alade, R. Unuigboje, A. Olufadeju, E. Umaru\",\"doi\":\"10.4314/etsj.v13i2.5\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"User requirements are a basic principle in the planning and design of urban facilities. They strongly relate to the users' satisfaction, particularly with traditional markets and modern shopping facilities. 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In contrast, the sellers are dissatisfied with the condition of the shops and stalls (2.48), cleanliness (2.33) and noise levels (2.02). Inferential evidence reveals that both age (t= - 2.706; β = -0.091, sig = 0.008 < 0.05) and level of education (t= -0.698; β = -0.028, sig = 0. 486 > 0.05) have negative prediction for satisfaction. The study concludes that apart from the general market condition, safety and security is the most critical factor to consider in the management plan for the Mowe market. 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引用次数: 0
摘要
用户需求是城市设施规划设计的基本原则。它们与用户满意度密切相关,尤其是对传统市场和现代购物设施的满意度。该研究调查了用户(买家和卖家)对拉各斯-伊巴丹高速公路沿线Mowe市场设施的满意度。针对买方(1392)和卖方(754)的抽样框架源自市场管理。样本量来自买方和卖方的10%样本,使用简单的随机抽样技术从(n=145)受访者中收集数据,使用结构化问卷。本研究采用5点李克特求和量表和多元线性回归进行数据分析。调查结果显示,59%的受访者年龄在30-49岁之间,36.3%的人接受过中等教育,71.9%的人有工作,主要在非正规部门工作。李克特满意度量表显示,买家对安全保障(2.83)、消防(2.80)和买卖空间(2.73)的满意度一般,这是该类别中最低的三个因素。相比之下,卖家对商店和摊位的条件(2.48分)、清洁度(2.33分)和噪音水平(2.02分)不满意。推断证据显示,年龄(t= - 2.706;β = -0.091, sig = 0.008 < 0.05)、受教育程度(t= -0.698;β = -0.028, sig = 0。486 > 0.05)对满意度有负向预测。研究得出结论,除了一般的市场状况外,安全保障是Mowe市场管理计划中最重要的考虑因素。研究建议制订一项更新计划,以改善市场的整体状况,以提高使用者的满意度。
Users’ Satisfaction of Facilities in Mowe Market along Lagos-Ibadan Expressway
User requirements are a basic principle in the planning and design of urban facilities. They strongly relate to the users' satisfaction, particularly with traditional markets and modern shopping facilities. The study examines the users' (buyers and sellers) satisfaction with facilities in the Mowe market along the Lagos-Ibadan expressway. The sampling frame for the buyers (1392) and sellers (754) emanated from market management. The sample size emerged from a 10% sample of the buyers and sellers, utilising a simple random sampling technique to collect data from (n=145) respondents using a structured questionnaire. The study utilised a 5-point Likert summation scale and multiple linear regression for data analysis. Findings reveal that 59% of the respondents are between 30-49 years, 36.3% have attained secondary education, and 71.9% are employed and largely in the informal sector. The Likert scale of satisfaction reveals that the buyers are moderately satisfied with safety and security (2.83), firefighting (2.80) and spaces for buying and selling (2.73) and these are the least three factors in that category. In contrast, the sellers are dissatisfied with the condition of the shops and stalls (2.48), cleanliness (2.33) and noise levels (2.02). Inferential evidence reveals that both age (t= - 2.706; β = -0.091, sig = 0.008 < 0.05) and level of education (t= -0.698; β = -0.028, sig = 0. 486 > 0.05) have negative prediction for satisfaction. The study concludes that apart from the general market condition, safety and security is the most critical factor to consider in the management plan for the Mowe market. The study recommends a regeneration plan towards improving the general conditions of the market to enhance users' satisfaction.