情绪操控性元沟通的策略安排

Yaroslava Gnezdilova
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摘要

本文确定了“情绪操控性元沟通”,因此,从情绪/心理和元沟通的角度观察操纵。它将情绪操纵元沟通的参与者描述为一个邻接对“操纵者-受害者”。该研究阐明了操纵者的目的,即通过与受害者——个体或群体(考虑目标收件人的数量)建立情感纽带来达到所期望的目的。在本研究的主题背景下,作者将“情绪失衡”策略作为最典型的情绪操纵沟通策略。它通过对听者的某些特定感受和情绪的有针对性的影响,预设了受害者情绪状态的不稳定。研究证明,收信人对说话内容的反应会变慢,并且对收信人的讲话行为进行了非典型和不适当的描述。研究还表明,情绪操纵与消极或冲突和挑衅的言语行为(通过恐惧、愤怒、人的自我、绝望、不信任、愤慨、怀疑、内疚、羞耻来操纵)和积极的言语情境(通过爱、希望、同理心来操纵)有关。因此,它通过情感的“感染”、灌输、模仿、情感说服等策略,以及模式化、仪式化的言语陈词滥调等元手段来实现。“有意义的沉默”被认为是中性的,因为它既指积极的也指消极的讲话情况,因为它可以用来使收件人感到不安(由于间接的谴责),也可以用来激励(由于间接的允许),这两种情况下都会导致他/她采取行动的愿望。本文证实了情绪操控性元传播的影响技术在人际传播和大众传播中是不同的。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
STRATEGIC AND TACTIC ARRANGEMENT OF EMOTIONAL MANIPULATIVE METACOMMUNICATION
The article identifies “emotional manipulative metacommunication”, and, consequently, observes manipulation fromboth emotional / psychological and metacommunicative perspectives. It characterizes the participants of emotionalmanipulative metacommunication as an adjacency pair “the manipulator – the victim”. The study clarifies the aimof manipulator, which is to get the desired by establishing the emotional bond with the victim – an individual or massaddressee (considering the number of targeted addressees). In the context of the subject of the study, the author singlesout the strategy of “emotional misbalancing” as the one which is most typical of the emotional manipulativemetacommunication. It presupposes the destabilization of the victim’s emotional state by means of the targeted influence on some specific feelings and emotions of the hearer. The research proves that the addressee’s reaction on what is saidslows down, and specifies atypical and a bit inadequate for that addressee speech behavior. It also demonstrates thatemotional manipulation relates to both negative or conflict and provoking speech behavior (manipulations by fear, anger,man’s Ego, despair, self-distrust, indignation, doubt, guilt, shame), and positive speech situations (manipulations by love,hope, empathy). Therefore, it realizes by means of such tactics as emotional “infecting”, infusing, imitation and emotionalpersuading, and the use of meta-means as stereotypic ritualized speech clichés. “Meaningful silence” is considered tobe neutral as it refers to both positive and negative speech situations because it may be used to make the addressee feeluneasy (owing to indirect condemnation), as well as inspired (owing to indirect permission) which in both cases results inhis/her desire to act. The article confirms that the influential techniques of emotional manipulative metacommunicationdiffer in interpersonal and mass communication.
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