产品质量、服务质量和销售推广对消费者饥饿汉堡兴趣的影响

Ermini, Suryati, M. Najib, Dina Sri Nindiati
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引用次数: 0

摘要

本研究的目的是了解“产品质量、服务质量和销售推广对消费者饥饿汉堡兴趣的影响”。用于获取本研究数据的数据收集方法是实地研究或实地研究,即通过向被认为有资格的受访者分享问卷进行的直接研究。使用的数据来源是通过分发给受访者的问卷收集的原始数据。本问卷用于衡量产品质量、服务质量、销售推广和消费者利益。项目研究基于数据处理结果借助SPSS 26版本为窗口,同时(F)测试结果显示,获得大Fhitung 39044 > Ftabel 2 . 68和0.01至0.05显著水平。000万<之间有影响,那么可以推断出产品质量(X1)、质量(xn),推销服务(X3)共同对消费者买的兴趣(Y)(同时)。29日表所载的决心像滑动系数和结果,R2的分数是0.700,这意味着70%。可以用产品质量、服务质量和销售推广来解释,而30%(100% - 70%)受到其他未研究变量的影响。关键词:产品质量、服务质量、销售推广、对消费者抽象兴趣的研究是基于知道“生产质量、服务质量和销售促进在饥饿汉堡中购买消费者利益的目标”的决定。这项研究的数据收集方法被用来收集数据,这是通过分配问题进行的,这些问题被认为是合理的。资源数据主要是通过提问与回应收集的。这个问题是用来衡量产品质量、服务质量和销售推广的。研究results》改编自加工项目帮助》用SPSS数据版本为窗口,全球同时results是获得26 (F)测试显示,以至于Fhitung是39,044 > Ftabel 2 . 68 with a浓厚,000的< 0。05级,它可以成为结论这就是那里是一个影响广告质量之间(X1)景观、服务质量(xn)和销售(X3)一起simultaneously)消费者在收购上利益(Y)和《coefficient of论点。美国决心展示在29桌,R2的值是0700,这意味着是70%。可以被产品质量、服务质量和销售推广的变量所补充,而30%(100% - 70%)则被其他未研究的变量所影响。产品质量,服务质量,销售推广,消费者利益
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Pengaruh Kualitas Produk, Kualitas Pelayanan Dan Promosi Penjualan Terhadap Minat Beli Konsumen Pada The Hungry Burger
ABSTRAK   Penelitian ini dilakukan dengan tujuan untuk mengetahui “Pengaruh Kualitas Produk, Kualitas Pelayanan dan Promosi Penjualan Terhadap Minat Beli Konsumen Pada The Hungry Burger”. Metode pengumpulan data yang digunakan untuk memperoleh data dalam penelitian ini adalah field research atau studi lapangan, yaitu penelitian yang dilakukan secara langsung dengan membagikan kuesioner kepada responden yang dianggap memenuhi syarat. Sumber data yang digunakan adalah data primer dikumpulkan melalui kuesioner yang dibagikan pada responden.Kuesioner ini digunakan untuk mengukur kualitas produk, kualitas pelayanan  dan promosi penjualan serta minat beli konsumen. Hasil penelitian berdasarkan pengolahan data dengan bantuan program SPSS versi 26 for window, diperoleh hasil secara simultan (Uji F) menunjukan bahwa Fhitung sebesar 39.044 > Ftabel 2.68 dengan tingkat signifikan sebesar 0.000 < 0.05, maka dapat disimpulkan ada pengaruh antara kualitas produk (X1), kualitas pelayanan (X2), dan promosi penjualan (X3) secara bersama-sama (simultan) terhadap minat beli konsumen (Y). Dan hasil koefisien determinasi seperti yang terdapat pada tabel 29, bahwa nilai R2 sebesar 0,700, hal ini berarti sebesar 70%. dapat dijelaskan oleh variable kualitas produk, kualitas pelayanan dan promosi penjualan, sedangkan 30 % (100% - 70%) dipengaruhi oleh variabel lain yang tidak diteliti.   Kata Kunci: Kualitas Produk, Kualitas Pelayanan, Promosi Penjualan, Minat Beli Konsumen     ABSTRACT   This research was conducted with the aim of knowing "The Effect of Product Quality, Service Quality and Sales Promotion on Consumer Buying Interest in The Hungry Burger". The data collection method used to obtain data in this study is field research, which is research conducted directly by distributing questionnaires to respondents who are considered qualified. The data source used is primary data collected through questionnaires shared with respondents. This questionnaire is used to measure product quality, service quality and sales promotion as well as consumers' buying interest. The results of the study based on data processing with the help of the SPSS program version 26 for window, simultaneous results were obtained (Test F) showing that Fhitung was 39,044 > Ftabel 2.68 with a significant level of 0.000 < 0.05, it can be concluded that there is an influence between product quality (X1), service quality (X2), and sales promotion (X3) together (simultaneously) on consumer buying interest (Y). And the result of the coefficient of determination as shown in table 29, that the value of R2 is 0.700, this means that it is 70%. can be explained by the variables of product quality, service quality and sales promotion, while 30% (100% - 70%) is influenced by other variables that are not studied.   Keywords: Product Quality, Service Quality, Sales Promotion, Consumer Purchase Interest
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