Mohand Tuffaha
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引用次数: 0

摘要

人工智能现象在几个领域得到了广泛的研究。相反,在人力资源管理中的人工智能方面,文献显示对人工智能(AI)在人力资源管理中的采用因素的研究有限。人工智能已经被纳入了几个人力资源管理领域,从人员配置到管理绩效或薪酬。本文就如何在人力资源管理中采用人工智能提出了一系列建议。这篇研究旨在确定人工智能在人力资源管理中的六个场景的采用因素。这些场景包括使用人工神经网络进行人员流失预测、使用基于知识的搜索引擎进行候选人搜索、使用遗传算法进行员工排班、使用文本挖掘进行人力资源情感分析、使用信息提取进行数据采集以及使用交互式语音响应进行员工自助服务。因此,兼容性、相对优势、复杂性、管理支持、政府参与和供应商伙伴关系是人力资源管理中采用人工智能的决定因素。本文试图通过探索采用人工智能的决定因素,将人力资源管理某些领域采用人工智能的风险降至最低,从而为从业者和学者提供新的见解。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Adoption Factors of Artificial intelligence in Human Resource Management
The phenomenon of artificial intelligence has been widely studied in several areas. In opposite, in terms of AI in HRM, the literature shows limited research on the adoption factors of artificial intelligence (AI) in HRM. AI has been enrolled in several HRM’s areas starting from staffing till management performance or compensation. A set of suggestions on how to adopt AI in HRM has been raised. This piece of research aims to identify the adoption factors of six scenarios of AI in HRM. These scenarios are turnover prediction with artificial neural networks, candidate search with knowledge-based search engines, staff rostering with genetic algorithms, HR sentiment analysis with text mining, résumé data acquisition with information extraction and employee self-service with interactive voice response. As a result, compatibility, relative advantage, complexity, managerial support, government involvement, and vendor partnership are determinants affected factors of AI adoption in HRM. This paper tries to address new insights for practitioners and academics by minimizing the risks associated with AI adoption in some areas of HRM through exploring determinant factors of adoption.
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