Improving the Effectiveness of Proceedings with Disagreements in a Production Process with Applying of Report 8D

Abstract The aim of the study is to use the 8D methodology to solve the production problem, which was the incorrect installation of the rings in the piston designed for excavators. The idea of the method used is to correctly identify the causes of the problem and implement corrective actions to prevent recurrence of the problem. In order to detect as many potential causes of non-compliance as possible, the working team conducted brainstorming sessions and then developed the Ishikawa diagram. Team members found that the most common source of the problem was human error. In order to eliminate it, it was decided to carry out a series of training courses and to additionally equip assembly stations. The presented methodology of solving quality problems can be implied in every production company.