帮助用户建立产品和界面的心智模型

Neil McQuarrie
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引用次数: 3

摘要

佩恩关于表征性人工制品的心理表征的讨论在蒙克关于共同基础的讨论的背景下产生了影响。作者呼吁在为电子媒介通信设计界面时关注用户的心理模型,并认为仅仅为共同基础设计而不考虑用户对这种共同基础的理解是有限的。作者还认为,如果我们考虑到数据的所有心理表征,甚至是实时对话中说话者头脑中的数据,存在一个理论设备空间,可以模拟并帮助操纵这些数据,那么新的有趣的通信设备就会出现。如果我们找到将这种设备空间付诸实践的方法,通常认为不可能的共同点就会出现。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Helping users develop mental models of products and interfaces
Payne's discussion of mental representations of representational artifacts has consequences in the context of Monk's discussion of common ground. The author calls for a focus on users' mental models when designing interfaces for electronically mediated communication and argue that simply designing for common ground without considering a user's understanding of such common ground is limiting. The author also argues that new and interesting communication devices could emerge if we consider that for all mental representations of data, even data in the minds of speakers in real-time conversations, there exists a theoretical device space that would model and therefore assist with the manipulation of such data. Common ground informs not generally considered possible might emerge if we find ways to put such device spaces into practice.
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