战略培训与开发:高质量的整合与应变

Jurnal Lentera, B. Manajemen, M. Halim
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引用次数: 0

摘要

这项研究被称为“战略培训和发展:高质量的整合和应急”。在员工培训与发展(T&D)的背景下,本研究的目标是概述战略制定的过程,概述战略实施的过程,描述战略评估的过程,以及概述如何衡量实施的成功。本个案研究采用质性研究方法。访谈、观察和文献记录是收集数据的三种方法。主要的资料来源包括六名不同的主管和工作人员。在现场工作之前和期间对数据进行了分析。效度检验采用信度检验和可转移性检验相结合的方法进行。根据本研究的发现,T&D战略的制定过程具有以下特征:战略目标与组织使命之间的关系;本署进行的需求评估;客人意见;政府法规或政策行动;还有财政和预算问题。T&D中实现策略的描述是一个跨层次的任务,它需要一系列过程的表现,包括计划开发、预算和遵循组织策略的过程,这些策略被设计为实现协同作用。T&D战略详细描述了一个评估程序,包括评估公司的现场表现、客户投入以及公司产品和服务的收入。T&D方法被认为是收入增加、客户满意和负面反馈减少的成功标志。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Strategic Training And Development: Integration And Contingency For High Quality
This piece of research is referred to as "Strategic Training and Development: Integration and Contingency for High Quality." In the context of training and development (T&D) for employees, the goals of this study were to provide an overview of the process of strategy formulation, an overview of the process of strategy implementation, an account of the process of strategy evaluation, and an overview of how to measure the success of the implementation. The qualitative research approaches were applied in this case study. Interviews, observations, and documentation were the three methods that were used to collect data. The key sources of information consisted of six different supervisors and staff. The data were analyzed using analyses performed both before and during the fieldwork. The validity test was conducted by combining the credibility test with the transferability test. According to the findings of this study, the process of formulating a strategy in T&D is characterized by the following: the relationship between strategic objectives and the organization's mission; the needs assessments conducted by the department; guest opinions; government regulation or policy action; and financial and budgetary concerns. The description of the implementation strategy in T&D was a cross-hierarchy task that required the performance of a series of processes, including program development, budgeting, and the procedure to follow the organization's strategies that had been designed to achieve synergy. The T&D strategy detailed an evaluation procedure that included evaluating the field performance of the company, customer input, and revenue from the company's products and services. The T&D approach is stated as a success indication of increased revenue, satisfied customers, and a reduction in negative feedback.  
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