人力资源管理与人工智能:文献计量学探索

Packiyanathan Mathushan, Aruna S. Gamage, Ven. Wachissara
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引用次数: 0

摘要

人工智能的概念作为人力资源管理背后的推动力,最近在学术界得到了普及。本研究利用商业、管理和会计学科领域的Scopus数据库探讨了这一领域的知识结构。书目分析是一种最新的、严谨的研究科学数据的方法。所使用的方法是一个结构化和透明的过程,分为四个步骤:(1)搜索标准;(2)数据库和文档的选择;(3)软件选择和数据预处理;(4)调查结果分析。我们采用文献计量映射来观察它们之间的众多联系,并通过绩效评估来了解它们的结构。2015年至2022年间,Scopus数据库使用特定关键词(人工智能、专家系统、大数据分析和人力资源管理)和特定过滤器(主题-业务、管理和会计;语言英语;文档-文章,评论文章和源期刊)。确定了10个研究集群:集群1:多智能体系统;集群2:决策支持系统;集群3:物联网;集群4:主动学习;聚类5:决策树;集群6:优化;集群7:软件设计;集群8:数据挖掘;集群9:云计算;集群10:人机交互。研究结果可以帮助人力资源管理领域的研究人员和实践者扩展他们对人工智能和人力资源管理研究的知识和理解。本研究可以为相当多的企业在人力资源管理中扩大人工智能的使用提供显著的指导和未来的方向。关键词:人工智能,人力资源管理,文献计量分析
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Human Resource Management and Artificial Intelligence: A Bibliometric Exploration
The concept of artificial intelligence, a driving force behind human resource management, has recently gained popularity in the academic community. This study explores the intellectual structure of this field using the Scopus database in the subject area of business, management and accounting. Bibliographic analysis, a recent and rigorous method for delving into scientific data, is used in this investigation. The approach used is a structured and transparent process divided into four steps: (1) search criteria; (2) selection of database and documents; (3) selection of software and data pre-processing; and (4) analysis of findings. We employ bibliometric mapping to observe their numerous linkages and performance evaluation to learn about their structure. A total of 67 articles were collected from the Scopus database between 2015 and 2022 using certain keywords (artificial intelligence, expert systems, big data analytics, and human resource management) and some specific filters (subject–business, management and accounting; language-English; document–article, review articles and source-journals). Ten research clusters were identified: Cluster 1: multi-agent system; Cluster 2: decision support system; Cluster 3: internet of things; Cluster 4: active learning; Cluster 5: decision tree; Cluster 6: optimisation; Cluster 7: software design; Cluster 8: data mining; Cluster 9: cloud computing; Cluster 10: human-robot interaction. The findings could be helpful for researchers and practitioners in the HRM field to extend their knowledge and understanding of AI and HRM research. This study can provide notable guidance and future directions for quite a few firms in expanding the use of AI in HRM. Keywords: Artificial intelligence, human resource management, bibliometric analysis
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