情绪的策略性表现

Daniel L. Chen, Astrid Hopfensitz, Boris van Leeuwen, Jeroen van de Ven
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引用次数: 1

摘要

一个人表达的情绪会影响他被如何对待。我们研究人们是否有策略地表达情绪。在两个实验室实验中,参与者玩任务委派游戏,管理者将任务分配给两名员工中的一名。在分配任务时,经理们会看到员工的照片,我们会对是否想要得到这项任务有所不同。我们发现,员工会策略性地调整自己的情绪表达,以适应他们面临的激励,这样做确实会有回报。然而,员工们并没有充分利用策略性表达情绪的潜力。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Strategic Display of Emotions
The emotion that someone expresses has consequences for how that person is treated. We study whether people display emotions strategically. In two laboratory experiments, participants play task delegation games in which managers assign a task to one of two workers. When assigning the task, managers see pictures of the workers and we vary whether getting the task is desirable or not. We find that workers strategically adapt their emotional expressions to the incentives they face, and that it indeed pays off to do so. Yet, workers do not exploit the full potential of the strategic display of emotions.
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