定价框架对购买意愿的影响:产品类型的中介调节模型

Ming-Chuan Wu, Yiwen Chen, Yuting Zhang
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摘要

随着互联网和电子商务的发展,定价框架(如分割定价和组合定价)在行为决策中起着重要的作用。以往的研究发现,与组合定价相比,分割定价对购买意愿的影响更大,但也有研究发现结果相反。研究人员将其分类为不同类型的调节作用,其中包括与价格构成、消费者特征、卖家声誉和外部环境等相关的变量。但产品类型的作用(享乐商品vs.功利商品)很少被调查。与此同时,一些研究发现,消费者在购买或决定购买享乐商品之前的潜在情绪反应,即预期内疚。这是这项研究的主要焦点。我们提出了三个假设,并在2(定价框架:分区定价与组合定价)×2(产品类型:享乐品与功利品)的受试者设计中设计了两个在线实验。实验1的结果表明,定价框架对购买意愿的主效应显著,有利于分割定价。同时,产品类型调节了定价框架对购买意愿的影响。具体而言,与组合定价相比,分割定价增加了享乐商品的购买意愿,而没有增加功利商品的购买意愿。进一步,在实验2中,我们发现预期内疚完全中介了中介效应,验证了中介效应的存在。这些发现证实并扩展了先前的研究,表明分割定价比组合定价更普遍,特别是在在线业务环境中。此外,产品类型的边界条件对分割定价的效果也有一定的影响。此外,我们还研究了预期内疚的情绪反应对交互作用的中介作用。我们的研究结果也可以为营销企业采取合适的定价策略来增强购买意愿提供有用的指导。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Effect of Pricing Frame on Purchase Intention: A Mediated Moderation Model of Product Type
With the development of Internet and e-commerce, pricing frame (like partitioned pricing vs. combined pricing) plays an important role in behavioral decision-making. Previous studies found that compared with combined pricing, partitioned pricing prevailed in its influence on purchase intention, but some found the reverse results. Researchers categorized them into the different kinds of moderating roles, which included the variables related to price composition, consumer's characteristics, seller's reputation and external situations, etc. But the role of product type (hedonic goods vs. utilitarian goods) was seldom investigated. Meantime, some studies found its underlying emotional reactions of consumers before they bought or decided to buy the hedonic goods, which called anticipatory guilt. So this was the main focus of this study. We developed three hypotheses and designed two online experiments in the 2 (pricing frame: partitioned pricing vs. combined pricing)×2 (product type: hedonic goods vs. utilitarian goods) between-subjects design. The results of Experiment 1 showed that the main effect of pricing frame on purchase intention was significant, which favored partitioned pricing. Meanwhile, product type moderated the effect of pricing frame on purchase intention. Specifically, compared with combined pricing, partitioned pricing increased the purchase intention for hedonic goods, but not utilitarian goods. Further, in Experiment 2, we found that the moderation effect was fully mediated by anticipatory guilt, which verified a mediated moderation effect. These findings confirmed and extended previous studies suggesting that partitioned pricing prevailed more than combined pricing, especially in the online business context. Moreover, there was some boundary conditions of product type on the effect of partitioned pricing. Furthermore, the emotional reactions of anticipatory guilt was investigated to mediate the interaction effect. Our findings can also be a useful guideline for marketing business to adopt the suitable pricing tactics to enhance the purchase intention.
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