Наталія Савчук
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摘要

本文论述了管理专业人员培养交际能力的教学条件。它确定沟通技巧是与他人建立和保持重要联系的能力,是有助于有效沟通的专业知识、技能和实践技能的适当系统。为了改善教育过程,提高其作为形成管理沟通技能的一种方式的有效性,形成了以下教学条件:形成积极的动机,采用创新、互动性和专业导向原则;为管理领域的专家提供心理和教学支持;互动学习技术的应用(商业和角色扮演游戏、头脑风暴、项目法、案例研究、辩论、心理训练);为管理人员提供现代化的专业培训内容,以便在学习人文学科的过程中形成沟通能力。事实证明,具有高交际能力的专家符合欧洲的教育标准,有必要引入对话训练,这将促进对话能力的形成,对话能力是管理者交际能力的最高表现,并将实施自组织的心理和教学机制。,将确保批判性思维的发展,解决掌握生产性知识和对话综合技能的重要教育任务。这决定了在应用对话学习的过程中,学习的动机增加,兴趣表现出来,形成了交际能力、创造力、智力,他们的世界观扩大了。因此,在分析的基础上,需要注意的是,管理者沟通技巧的形成应该有明确的结构。此外,重要的是引导学习过程以个性为导向的互动,以及实施互动学习技术,即:角色扮演和商业游戏,培训,案例情境,项目方法,头脑风暴。而这些技术在学习过程中的实施应基于以下原则:学习中的问题,各学科之间的相互依存和相互依存;situationality;可访问性;专业方向;集成;活动教学法在学习和小组合作中的原则。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Педагогічні умови формування комунікативних умінь у фахівців у сфері управління
The article substantiates the pedagogical conditions for the formation of communicative skills in specialists in the field of management. It is determined that communication skills are the ability to establish and maintain important contacts with other people, the appropriate system of professional knowledge, skills and practical skills that contribute to effective communication. And in order to improve the educational process and increase its effectiveness as a way of forming communication skills in management, the following pedagogical conditions were formed: the formation of positive motivation, the use of principles of innovation, interactivity and professional orientation; providing psychological and pedagogical support to specialists in the field of management; application of interactive learning technologies (business and role-playing games, brainstorming, project method, case studies, debates, psychological trainings); providing modern content of professional training of managers in order to form communicative skills in the process of studying the humanities. It has been proved that specialists with high communicative skills meet European educational standards, it is necessary to introduce dialogic training, which will promote the formation of dialogic competence, which is the highest expression of communicative competence of managers and will implement psychological and didactic mechanisms of self-organization. , will ensure the development of critical thinking, solving important educational tasks of mastering productive knowledge, integrative skills in dialogue. It is determined that in the process of application of dialogic learning the motivation of learning increases, interest is shown, there is a formation of communicative skills, creativity, intelligence, their worldview expands. Thus, based on the analysis, it should be noted that the formation of communication skills of managers should be clearly structured. In addition, it is important to direct the learning process to personality-oriented interaction, as well as to implement interactive learning technologies, namely: role-playing and business games, trainings, case situations, project method, brainstorming. And the implementation of these technologies in the learning process should be based on the following principles: problems in learning, interdependence and interdependence of the study of individual disciplines; situationality; accessibility; professional orientation; integration; the principle of activity approach in learning and group cooperation.
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