Lessons Learned from Using Twitter Chat for Educational Research

The current pandemic has allowed us to tap the resources we might not have explored otherwise. While we were under lockdown in Saudi Arabia, we considered how Twitter could be used as a part of potential research methodology in educational research. We used the Twitter chat to explore, from pharmacy students’ point of view, how the suspension of on-campus learning activities and shifting to online mode affected their learning experience and how they would like to see their education shaped in the future. Due to the wide use of Twitter, we could reach out to a significant number of respondents from different regions of the country, inviting different perspectives. The pros and cons we have derived from our experience can be applied to a wider context for utilising Twitter chat in educational research.