自我领导对销售绩效的影响机制:自我效能感的中介作用和内部控制源的调节作用

Xunwen Hu, C. Yiwen, Yang Sha
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引用次数: 0

摘要

销售领导一直是销售管理领域的研究热点,但以往对销售领导的研究多以自上而下的关注方式进行。基于销售岗位的特点(自我管理团队、脱离直接监督的虚拟工作、自我激励),本研究着重研究销售人员的自我领导——一种特殊的领导方式。结合自我调节理论、社会认知理论、内在激励理论,构建了销售人员自我领导与销售绩效关系的研究模型。本文通过对243名国内IT企业B2B销售人员的调查数据分析,考察了自我领导与销售绩效的关系、自我效能感的中介作用和内部控制源的调节作用。结果表明:(1)销售人员自我领导对销售绩效有显著的正向影响;(2)自我效能感在自我领导与销售绩效之间起部分中介作用;(3)内部控制源调节销售人员自我领导与自我效能的关系。总的来说,这项研究扩展了我们对销售领导的理解,以及销售人员的自我领导如何促进销售业绩。我们的研究表明,销售人员的自我领导对销售业绩有着重要的影响,也为销售管理实践中销售人员的选择和培训提供了更好的指导。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Impact Mechanism of Self-leadership on Sales Performance: The Mediation Effect of Self-efficacy and Moderation Effect of Internal Locus of Control
Sales leadership has always been a hot topic in sales management, however, the previous research on sales leadership was mostly in the top-down approach to attention. Based on the characteristics of sales position (e.g., self-managing teams, virtual work away from direct supervision, self-motivation), this study focuses on salespeople's self-leadership-a specific way of leadership. Integrated with self-regulation theory, social cognitive theory, intrinsic motivation theory, we construct a research model of the relationship between salespeople's self-leadership and sales performance. Through the survey data analysis of 243 B2B salespeople in domestic IT enterprises, we examine the relationship between self-leadership and sales performance, the mediating effect of self-efficacy and the moderating effect of internal locus of control. The results show that: (1)Salespeople's self-leadership has a significant positive impact on sales performance; (2)Self-efficacy plays partial mediating role between self-leadership and sales performance; (3)Internal locus of control moderates the relationship between salespeople's self-leadership and self-efficacy. Collectively, this research extends our understanding of sales leadership and how salespeople's self-leadership facilitates sales performance. Our study showed salespeople's self-leadership plays an important role on sales performance, and also provide better guidance for the choosing and training of salespeople in sales management practice.
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