时尚生活方式、促销及自我形象对冲动购买行为及顾客满意的影响

D. Mayasari, I. G. Arimbawa
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引用次数: 3

摘要

本研究旨在分析时尚生活方式、促销及自我形象对冲动购买行为及顾客满意度的影响。研究的类型是定量的。研究对象为泗水楢山大学使用Shopee移动应用程序的100名学生。使用的分析技术是偏最小二乘法。数据从问卷中获得,并使用SmartPLS 3.0应用程序进行取样。本研究结果显示,时尚生活方式、促销和自我形象对冲动购买行为和顾客满意度有正向显著影响。冲动购买行为对顾客满意有显著的正向影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Influence of Fashion Lifestyle, Sales Promotion, and Self Image to Impulse Buying Behaviour and Customer Satisfaction
This study is to analyze the influence of fashion lifestyle, sales promotion, and self image to impulse buying behaviour and customer satisfaction. Type of research is quantitative. The population of this study were 100 students who used the Shopee mobile application at Narotama Surabaya University. The analysis technique used is Partial Least Square. Data obtained from questionnaires and tasted with SmartPLS 3.0 application. The result of this study indicate that fashion lifestyle, sales promotion, and self image have a positive and significant influence on impulse buying behaviour and customer satisfaction. Impulse buying behaviour has a positive and significant effect on customer satisfaction.
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