不同能力员工的情商

T. Ramkumar, M. Ramesh
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摘要

情绪智力(EQ)对个体的心理和社会适应起着至关重要的作用。本研究旨在分析不同能力员工的情商层面。本研究的主要目的是测量不同能力员工的情商水平,探讨年龄、受教育程度、经验和收入的人口统计学差异对员工情商指数的影响。采用Baron开发的Baron情绪量表来测量员工的情商,该量表共有133个项目和5个子量表,分别为人际交往能力、人际交往能力、压力控制能力、可接受性和一般情绪与态度。从政府和公共部门随机抽取了50名雇员。其中男性39例,女性11例,年龄25 ~ 50岁。研究结果显示,年轻员工的情商高于年长员工。调查还显示,与其他类别的员工相比,受过专业教育的员工情商较低。因此,从结果可以得出,当教育水平提高时,
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Emotional intelligence among differently able employees
Emotional intelligence (EQ) plays a vital role in psychological and social adjustment of individuals. Present study was designed to make analysis of the facet of EQ in context of differently able employees. The main objectives of this study is to measure EQ level of differently able employees, to investigate the role of employees demographic variations of age, education, experience and income is determining their index of EQ. Baron emotional inventory developed by Baron was used to measure the EQ, it has 133 items and 5 subscales named as interpersonal skills, intrapersonal skills, Stress control, Adoptability and General mood and manner. A simple random sample of 50 employees was taken from Govt. and public sectors. Among them 39 were male and 11 were female, whose aged ranged from 25 to 50 years. Findings revealed that younger employees have higher EQ as compared to elder employees. It was also revealed that professionally educated empolyees are having low emotional intelligence compared to other categories. Hence, it is concluded from the result that when the level of education increases.
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