School Principal Leadership Behavior – A Multi Case Study

Principal's leadership Behavior in educational institutions led to several changes in a multi-case study. The purpose of this research, therefore, is to describe the interpersonal communication, decision-making, exemplary, reward, and punishment Behavior of the School Principal. This study uses a qualitative approach with multi-case study design and purposive sampling, which continues to snowball sampling. Data validity techniques are through triangulation. The results showed that the interpersonal communication Behavior of principals leads to high work motivation, encourage teacher performance optimally, and creates a conducive learning climate. Principal's decision making is evident from the paternalistic leadership Behavior towards teachers, increasing self-confidence and improves the quality of human resources in the school. The exemplary behavior of the principal raises the attitude of discipline, fairness, and teacher responsibility, apart from creating making teachers creative and hardworking. Reward Behavior increases motivation for self-actualization, and the resolution of cases is carried out with a balance between the strictness of rules and humanitarian relations. This study implies that the interpersonal communication behavior of the principal at the Limbung Bay State Elementary School and Darul Falah Islamic Elementary School has been carried out effectively. Educational standards of an institution, in this case, can be seen from the work motivation given by the school principal and the cooperation established within the school community in the form of helping each other. Principal's decision-making behavior in both schools has been efficient and can be seen from the paternalistic leadership towards teachers in the class, which increases their level of confidence.