A Position of Strength: The Value of Evidence and Change Management in Master Plan Development

Libraries are experiencing significant change in how space is being used as well as increasing pressure from their funding and governance bodies to demonstrate the continued need for library physical space. There is a growing demand for library spaces that reflect different ways of accessing and using information, support learning and building community, and encourage creativity and the creation of new knowledge. To assist them in determining how to move forward, many libraries are developing master plans – multi-year high-level plans providing direction and vision but allowing flexibility to accommodate unanticipated needs – for their physical spaces and service delivery models. The challenge for libraries is to ensure that their master plans reflect the dynamic world in which they are situated and are supported by clients and other library stakeholders.