促销和优质服务对Gramedia World Karawang购物决策的影响

T. Pratiwi, Pascal Sidqi Lubis, Lulu Suwaryu, D. Kusnanto
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引用次数: 0

摘要

本研究的目的是确定促销对消费者在卡拉旺Gramedia World Bookstore的购买决策有多大的影响。为了找出服务质量对消费者购买决策的影响,在卡拉旺的Gramedia世界书店。本研究采用定量方法和验证方法。本研究中使用的样本是85名受访者。采用数据分析技术,采用偏假设检验的路径分析(Path analysis)进行验证检验。本研究的结果是,促销与服务质量之间存在强而显著的相关关系,其相关系数为0.664。承诺对采购决策有部分影响,服务质量对采购决策有部分影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Effect Of Promotion And Quality Service On Purchase Decisions At Gramedia World Karawang
The purpose of this study is to determine how much influence the promotion has on consumer purchasing decisions at the Gramedia World Bookstore, Karawang. To find out how the influence of service quality on consumer purchasing decisions at the Gramedia World Bookstore, Karawang. This study uses a quantitative method with a verification approach. The sample used in this study was 85 respondents. With the data analysis technique, the verification test was carried out with Path Analysis (path analysis) with partial hypothesis testing. The result of this research is that there is a strong and significant correlation between promotion and service quality of 0.664. There is a partial effect between Promi on purchasing decisions and service quality on purchasing decisions.
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